Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Site Reliability Engineer
Overview:
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
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Overview
Data Science and Artificial Intelligence represents the next phase in the advancement of our digital transformation and is a significant evolution for MasterCard. We continue to evolve our Data Science and AI strategy to support aggressive growth plans, and we are seeking a Senior DevOps Engineer to join our team. Are you an expert DevOps engineer with the vision to implement best DevOps practices and guidelines ? If so, we want you on our team!
Responsibilities:
Automation: Use automation tools to make software development more efficient, reliable, and consistent.
Continuous integration and delivery (CI/CD): Write scripts to automatically set up the deployment environment and integrate new code frequently.
Monitoring: Set up monitoring tools to track the performance of software systems and configure alerts to address critical events.
Infrastructure management: Use infrastructure as code (IaC) to automatically set up the deployment environment.
Technical support: Investigate and resolve technical issues, perform root cause analysis, and provide technical support.
Software development: Develop software to integrate with internal systems and build tools to improve customer experience.
Testing: Review, verify, and validate software codes.
Collaboration: Communicate and collaborate with teams to break down silos between development and operations.
Team management: Plan team structure and activities, and participate in project management.
System troubleshooting: Conduct system troubleshooting activities and fix any found code bugs.
Process improvement: Work towards continuous improvement by building pipelines and creating or updating new processes.
Skills & Experience:
• Bachelor's degree in computer science, Software Engineering, or a related field.
• 8+ years of experience in Software Engineering with exposure to DevOps work especially Chef.
• Strong proficiency in programming languages (e.g. Python, Java, or Scala) and frameworks (e.g. Pandas, Spring boot)
• Understands internals of operating systems (Windows, Linux) to write interoperable and performant code.
• Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors.
• Understands and implements standard branching (e.g., Gitflow), peer reviews and CI/CD practices (e.g. Jenkins)
• Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization.
• Apply tools (e.g., Sonar, Checkmarx) and techniques to scan and measure code quality and anti-patterns as part of development activity.
• Has skills to collaborate with team and business stakeholders to estimate requirements (e.g., story pointing) and prioritize based on business value.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
Good to have :
• Prior experience with MLOPs (model training, serving and monitoring platforms like ML Flow, Fiddler etc.)
• Familiarity with cloud platforms (AWS, Azure, Databricks) is a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.