Title and Summary

Senior Product Manager - Technical

As part of the Clearing Solutions organization, the Global Clearing Management System (GCMS) performs the clearing function for Mastercard. In this role, you will be part of a team responsible for the day to day activities required for the support and deployment of software for GCMS. Our primary goal is to ensure high quality software deployments.

Are you excited to be part of a team that supports the processing of millions of clearing transactions daily?
Are you motivated to be a part of driving a world beyond cash?
Do you have strong collaboration and communication skills with a high attention to detail?
Do you have a passion for improving and automating software testing and deployment processes?

Individuals in this role will collaboratively work with all members of the clearing development and support teams.

Role
• Responsible for the support and coordination of the deployment of software releases; providing lead and backup support on a rotational basis
• Participate in review of design, revisions, changes, testing, and documentation related to product enhancements
• Coordinates with the Quality Engineering Testing support team, providing support during user acceptance testing
• Perform code reviews in collaboration with system designers and developers to ensure quality; offering feedback and alternative solutions as needed
• May manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within assigned discipline
• Update documentation as required
• Actively look for opportunities to enhance standards and improve process efficiency
• Contribute to our ongoing quality improvement activities

All About You
• At least four year degree in a related field (or certifications and comparable experience)
• Experience with COBOL, Database (DB2), Job Control Language (JCL)
• Analytical/problem solving and planning skills and the ability to organize, multi-task and prioritize work based on current business needs.
• Possess strong communication skills -- both verbal and written - and strong relationship, collaborative skills, and customer service skills
• Good troubleshooting and issue resolution skills; experience in coming up with new solutions and thinking "outside of the box"
• Able to work as a member of a diverse and geographically distributed project team.
• Attention to detail with focus on Quality
• Willingness and ability to learn and take on challenging opportunities

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.