Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Physical Security Administrator
Overview
• Physical security and compliance security officer, maintains and monitors physical security policies, standards, and best practices
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• Abides by Security guidelines relative to security standards to provide safety and security of staff and assets
• Assist employees and guests
Responsibilities
• Interaction with employees and guests, provide direction on security policy and visitor directions as needed
• Operational use of security systems
• Compliance with security operating guidelines
• Coordinates/Dispatches emergency responses to all security events
• Ensures proper escalation of any security related issues
• Resolves complex customer service issues
• Physically fit enough to walk building patrols
• Monitors response to access control, fire detection and CCTV systems
• Assist with Fire, EMS and Law Enforcement
• Grants ID badges to staff as needed
• Initiates Incident Report investigations and provides detailed reports
• Respond to emergency dispatch, response and mitigation relative to security, fire or EMS response
Experiences/Requirements
• Active Driver's license
• Minimum High School graduate or equivalent
• Security, military, law enforcement, firefighting or emergency medical services background preferred
• Represents MasterCard while interacting with Fire, EMS and Law Enforcement liaison at State and Local levels
• Strong Customer Service Skills
• Formal and ongoing Security Training
• Complex problem solving
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.