Title and Summary

Senior DevOps Engineer

Overview

Develops the core technical platform, capabilities, and services that support business processes by mapping the relationship between IT platform/infrastructure components

Responsibilities

• Develops, builds, and maintains Mastercard technologies and associated software and hardware
• Resolves problems of diverse scopes as they arise, escalating complex issues where analysis of the situation requires in-depth evaluation and judgement
• Performs implementations to optimize system/platform performance, efficiency, and capacity; may guide others on implementation and troubleshooting activities
• Supports holistic compliance posture which includes identifying risks, escalating potential concerns, and implementing both risk mitigation plans and control functions
• Drafts and reviews status reports and troubleshooting guides, carrying out project plans to ensure project milestones are met and progress is successfully communicated
• Develops service improvement plans to improve end-to-end experience and delivery to facilitate optimal performance within area of expertise
• May manage small-sized global initiatives and independently contributes to system-level programs and drive process improvement and deliver
• Mentors and coaches staff by providing training to develop technical skills and capabilities across the organization

Experiences
• Experience managing components of larger projects for a technology initiative within own domain
• Experience maintaining relationships with internal partners and providing guidance on moderate to complex operational and engineering activities
• Experience managing process improvement efforts including automation and/or cloud delivery
• Active participant in global technical communities of practice (e.g., Tech Leadership Network)
• Experience acting as the initiator of procurement of technologies and gathering requirements and preliminary information to find best fit
• Experience leveraging ITSM processes and best practices
- Implementation experience working on AWS Cloud (or Azure), Operating System such as Linux (maintenance and upgrade), Jenkins/GitLab/GitHub/BitBucket, JForg, Docker, Ansible (or similar example Puppet), CI/CD Pipeline, Environment Automation, Bash/Shell scripting

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.