Title and Summary

Senior Business Analyst (GBSC)

Purpose of the Team
The Global Business Services Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.
The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong functional knowledge of Oracle e-Business Suite and related applications.
Role
• Manage system enhancements, projects, strategy, setups & system support for Oracle EBTax and other related applications
• Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed.
• Collaborate with internal technical teams to facilitate/test issue resolution
• Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed).
• Lead evaluation efforts for new products and/or functionality based on business requirements.
• Ensure configuration documentation and training guides are updated based on application changes or new functionality.
• Complete testing efforts timely related to application patching, upgrades, modifications, etc.
• Create effective business/technical requirements, analysis & documentation for assigned projects.
All About You
• Bachelor's degree in Accounting, Finance, or Information Systems - or equivalent work experience.
• Functional knowledge of Oracle e-Business Suite version 12 core financial modules, specifically EB Tax, Accounts Receivables (AR), and Accounts Payables (AP) preferred
• Experience with e-invoicing and tax engine implementation and/or support strongly preferred
• Ability to quickly engage and influence business partners - driving change in the organization
• Proficiency with MS Office applications
• Knowledge of key Project Management methodologies & tools, Microsoft Projects and Visio preferred
• Excellent written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships within a multinational organization
• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.