Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Services Business Development - NAM Network Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
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Overview
The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, and insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers, acting as a critical part of our business growth. Representing over a third of Mastercard revenues, Services is a key differentiator for Mastercard.
The Network Services team focuses on further optimizing the Mastercard network to accelerate sales activities and drive value for our customers at scale. We are seeking a Senior Analyst, NAM Network Services who will support the delivery and growth of our network services business, working in close conjunction with regional stakeholders to execute our network services strategy. The role will directly report into the NAM Network Services Lead.
Role:
This position will be a critical part of our NAM Network Services team, contributing to the delivery and growth our network services business across the NAM region. Working in close partnership with regional stakeholders and the broader Network Services team, you will help deliver on the short-term goals for the region while positioning us for long-term success and continued growth.
Responsibilities include, but are not limited to:
• Supporting the NAM Network Services team with components of the end-to-end lifecycle for network initiatives
• Developing and maintaining a centralized source of truth for the financial and operational performance of all network initiatives in NAM
• Conducting financial analysis and modelling for new initiatives and proposed changes to existing programs, as well as optimization efforts
• Identifying opportunities to optimize and improve the performance of existing network initiatives
• Contributing to the development our network services strategy, including identification of future opportunities, refinement of best practices, and implementation of sustainable growth approaches
• Building trust-based relationships with key stakeholders
All About You:
• Self-directed and motivated: a self-starter with proven ability to excel in a fluid environment
• Strong analytic and quantitative skills: comfort in working with data and demonstrated ability to identify key findings
• Demonstrated ability to learn and adapt rapidly within new environments
• Strong track record of execution, often within complex program/projects
• Ability to accept ambiguity and work in a fast-paced, innovative environment
• Demonstrated ability to develop relationships with key stakeholders
• Strong written and verbal communication skills
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.