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Senior Analyst, Business Process Improvement

AT Mastercard
Mastercard

Senior Analyst, Business Process Improvement

London, United Kingdom

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Business Process Improvement

About Us:
Dynamic Yield by Mastercard helps businesses deliver personalized, optimized, and synchronized digital customer experiences. Our Experience OS leverages AI to match content, products, and offers to each individual customer, driving revenue and building customer loyalty. Join our team and be part of a company recognized as a leader in personalization and experience optimization.

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Job Description:
We are seeking a dynamic and experienced Sales Enablement Manager to join our team. The Sales Enablement Manager will be responsible for developing and implementing strategies, tools, and training programs to enhance the productivity and effectiveness of our sales team. This role requires a strong understanding of sales processes, excellent communication skills, and the ability to align sales strategies with customer needs.

Key Responsibilities:
- Collaborate with sales leadership to define sales objectives and strategies.
- Develop and implement training programs and materials focused on selling skills, product knowledge, and market understanding.
- Coordinate with marketing teams to ensure alignment in messaging and materials.
- Monitor and analyze sales performance, adjusting strategies as needed to improve results.
- Identify and implement sales enablement tools and technologies to improve efficiency and effectiveness.
- Establish metrics and track the impact of sales enablement initiatives on sales performance.
- Communicate updates, successes, and areas of improvement to senior leadership.
- Ensure sales teams are informed about and compliant with industry regulations and company policies.
- Lead ongoing training sessions and provide coaching to sales team members.

Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 3+ years of experience in sales enablement, sales training, or a related role.
- Proven track record of developing and implementing successful sales enablement programs.
- Strong understanding of sales processes and methodologies.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in sales enablement tools and technologies.
- Strong analytical and problem-solving skills.

Why Join Us:
- Be part of a leading company in personalization and experience optimization.
- Work with a talented and passionate team.
- Opportunity to make a significant impact on the success of our sales team.
- Competitive salary and benefits package.

If you are a motivated and results-driven professional with a passion for sales enablement, we would love to hear from you. Apply today and help us drive the success of our sales team at Dynamic Yield by Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Greater London, UK
Job ID: Mastercard-22331_R-240650
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program