Title and Summary

Product UX/UI Designer

Role
We are looking for multi-talented team member who can excel in one role and support in others. We need a UX Designer to work together with Product Management and the R&D team to plan and execute the design in an iterative, fast-paced development environment for a suite of cybersecurity products.
All About You
• Work closely with Product Management and Engineering stakeholders to identify and prioritize design that will impact the end user experience
• Delivers well-documented, actionable designs in a cadence that integrates with the development team
• Evangelize for the user experience throughout product, engineering, and management teams
• Create documentation such as personas and journey maps that represent the users and their problems to the organization
• Plan and conduct UX research user research with clients and internal stakeholders to inform the team's priorities as well as the UX design
• Leverage user research and collaboration with Product and Engineering to develop design documentation such as wireframes
• Develop prototypes, visual designs, and interaction specs that communicate the details of your designs throughout the organization
• Contribute to the ongoing refinement of our UX Design System
• Work with engineers and QA to ensure our designs are implemented in the best way imaginable
• Learn new software, processes, and skills as we scale and build a world class UX Team
• Strong personal project management skills including the ability to manage competing priorities and multiple concurrent projects
• Integrate / accommodate the design requirements from Mastercard
• Key focus areas:
oUser Experience with the platform for multiple personas
oBuyer & User Personas (UX)
oLaunch communications & preparations
oSales enablement
oUser Scenarios development
oRequirements management with Product Manager
oTechnical enablement (operations, support, sales)
oCompetitive landscape assessment and reports
oProduct innovation & experience management

Qualifications
• At least 3+ years of experience as a UX designer for enterprise web applications with a strong command of design best practices
• Leading meetings for diverse stakeholders with both technical and non-technical backgrounds
• Working with modern design and prototyping tools
• Experience with conducting UX Research
• Proficiency in tools such as Asana, AHA, Azure DevOps
• Demonstrated experience in one or more additional disciplines of UX Design such as: Information
• Architecture, Visual Design, Content Strategy, or Prototyping
• Knowledge of cybersecurity is preferred

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.