Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product, Learning Platforms
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Overview:
Learning Engines is a product team within the Consulting and Innovation Engines team that develop and deliver learning products for Mastercard's customers. The product suite includes Learning Lab, Digital Safari TV and other learning/training programs. Learning Lab is the global go-to resource for professionals looking to learn, upskill and innovate. The solution brings together world-leading thinkers and Mastercard's global experience and expertise in payments and technology. The Digital Safari TV is an immersive global technology tour consisting of leading-edge digital applications and examples of disruptive thinking best practices.
The Learning Engines team is responsible to
1) Define Go to market, product strategy and value proposition
2) manage cross-program strategic efforts,
3) financial & resource management.
Role: Product Specialist - Learning Engines
The primary responsibilities of the Product Specialist are to:
-Product and GTM support within the Learning Engines team
-Management of the sales pipeline and bundled packages for key accounts globally
-Project management support on new product initiatives.
-Product platform support -work closely with product teams to drive development of new capabilities and UX enhancements in anticipation of or response to customer needs, market trends, and competitive opportunities. Also to include content management/upload to the platforms.
- Platform user management - manage the creation of new users on the platform and work closely with regional teams to ensure users are kept up to date.
- Platform engagement and communications - work closely with the product teams to drive customer feedback programs. Act as point of contact within Learning Engines between agencies and creative teams to project manage product communication.
- Be a passionate advocate of our product visions and act as the voice of the customer throughout the development cycle
About You
• Exceptional project management skills with ability to multi-task and manage multiple projects in cross-functional environment.
• Have relevant prior experience (1-2 years) e.g. project management, communications, event management, financial services, payments, administration.
• Highly organised agile thinker who can prioritise effectively, able to balance short-term needs with longer-term vision
• Proven track record collaborating in cross-functional teams to deliver outstanding results
• Strong Excel and PowerPoint skills
• Excellent communications skills, attention to details and confidence to take 'command and control' of project delivery from initiation to production
• Strong appetite to learn with a high degree of self-motivation.
• Have a keen interest in innovation & technology.
• Naturally curious and comfortable with change
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.