Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

• The AI and Decision Product Enablement program enables intelligent decision-based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility.
• This program leverages business rules & AI engines, a streaming big data cluster, an in-memory data grids, APIs, & UIs to deliver real-time decisions at global scale

Role

• Are you motivated to make Mastercard the safest and most secure way to pay?
• Does becoming part of a global solution set for Issuers, Acquirers, Merchants, Governments, and Consumers excite you?
• Do you have experience with building strong relationships?
• Are you passionate about facilitating large cross functional teams?
• When barriers to success arise do you find the strategic forward path?

We're looking for a Principal Technical Program Manager to join our AI and Decision Product Enablement team. A Principal TPM is an individual contributor with the unique opportunity organize, guide, and influence the delivery of complex technical solutions.

Responsibilities for this role include:

• Accountable for complex projects' successful and timely implementation as well as satisfying the intended business results
• Drive the identification and mitigation of key barriers to a project's success
• Manage relationships with project sponsors, senior management and a wide range of project contributors
• Facilitate audience appropriate communications regarding project status
• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
• Help develop solutions to complex problems
• Engrain SAFe, Agile, and Kanban methodologies throughout organization

All About You

• Experience leading complex technical software or infrastructure initiatives
• SAFe, Agile, Kanban methodology experience
• Demonstrated ability to support teams in the delivery of complex technical solutions on-time and at scale
• Demonstrated ability to simplify complexities and identify strategic forward paths to success
• Solid track record of strong leadership, relationship-building, and negotiation skills

#AI2

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Pay Ranges
Vancouver, Canada: $135,000 - $216,000 CAD