Title and Summary

Principal Product Manager - Technical

Job Description Summary
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Overview

Job Title

Lead Product Management - Technical

The Role

1/ Set the product vision

• Understand the business strategy and develop technical approaches to match it, maximizing scalability and business impact

• Leverage best practices and capabilities for onboarding within Mastercard and bring in new capabilities where required

• Define SPOTS's place within the Mastercard customer- and product-onboarding ecosystem

• Continuously raise the bar on the capabilities and impact of the SPOTS platform

2/ Bring the vision to life

• Develop and maintain logical architectures of the current and future states, and design interim phases for the platform to support iterative delivery

• Develop technical architectures along with engineering leaders, detailing how the SPOTS platform will interact with other Mastercard systems

• Lead the creation and maintenance of the product backlog, elaborating epics into features and stories, prioritizing work, and identifying and mitigating risks

3/ Oversee delivery of new features

• Lead development of testing, acceptance criteria, and measurable outcomes for releases

• Develop product health measurements and feedback mechanisms to measure success and inform development prioritization

• Guide the engineering teams to work through blockers and key technical trade offs to maintain development velocity and deliver impact

All about you

• Strong track record of successful delivery of product features from design, development, deployment, and customer integration with experience launching high-quality products in the payments industry.

• Understands and can explain the business context and the associated Customer and end-user pain points as well as the use cases, bringing this to life for scrum teams.

• Experience with Lean product management principles and practices and preferably with Mastercard's Studio process. Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly.

• Experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC.

• Proficient at grooming user stories, features, and epics, setting entrance/exit criteria and prioritizing a product backlog.

• Constantly learning, seeking out technical knowledge and educating the entire organization about trends, technologies, and approaches

• Takes the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting the products.

• Experience directing junior PMTs

• Highly structured and organized with the ability to plan work to maximize the team's productivity and effectiveness.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.