Managing Consultant, Services Business Development

Title and Summary

Managing Consultant, Services Business Development

The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs) and the ability to form and manage successful lasting client relationships.

Position Responsibilities

Cultivate strong working relationships with both internal and external clients, ensuring effective collaboration and engagement
Identify and capture clients' underlying business needs, going beyond their explicit requests, and pinpointing the most critical aspects of the problems to be solved
Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience
Leverage industry relationships and experience to discover new business development opportunities
Manage a pipeline of proposals, guiding them from the initial lead stages to final signature, and driving urgency with clients to move proposals forward
Consistently meet and exceed targets, driving the success of our business
Collaborate with stakeholders to define and refine project scope, ensuring alignment with business objectives and client requirements
Employ innovative approaches to identify new opportunities and drive business growth within the project scope
Coach and provide valuable feedback to team members, fostering their professional growth
Formulate, articulate, and prioritize project activities, ensuring clarity and alignment
Support the project team in problem-solving efforts and structuring the project work plan
Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations
Oversee the accuracy, quality, and timeliness of analyses conducted within the project
Develop well-founded conclusions and recommendations based on thorough analysis
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization

Experience And Qualifications

Bachelor degree in Business Administration (BBA), Commerce (B.Com), Economics, Finance, Marketing, Management, Systems Engineering or related field. An MBA or relevant post-graduate degree is preferred
Strong commercial, business development-oriented, or sales experience, with a proven track record of success. 8 years or more work experience in relevant work.
Experience selling to and managing commercial relationships within Restaurants
Ability to work both independently and collaboratively within a team, effectively influencing and building consensus
Outstanding multitasking abilities in a fast-paced, deadline-driven environment
Strong analytical and problem-solving skills, enabling you to tackle complex challenges
Excellent verbal and written communication skills, conveying information clearly and persuasively
Experience managing projects and teams, showcasing your leadership abilities
Exceptional relationship management skills, fostering long-term partnerships with clients
Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.