Consultant, Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets and in-house technologies to provide our clients with powerful strategic insights and recommendations. Mastercard Advisors work with a diverse global customer base across industries, from banking and payments to retail and finance.
The Advisors Client Services group has five specializations: Performance Analytics, Strategy & Transformation, Business Experimentation, Marketing, and Project Management. Our Business Experimentation consultants partner with executive-level clients on critical business decisions by leveraging data science and strategic thinking, all using an industry-leading SaaS platform, Test & Learn®. You will analyze initiatives across a range of industries to identify key priorities and innovations within strategy, marketing, pricing, operations, and more.
Positions for these different specializations and levels are available in separate job postings. Please apply to the position that is best suited to your background and experience.
If you want additional information regarding the different career levels and specializations within Advisors, visit Advisors Client Services Specializations webpage.
Roles and Responsibilities
Client Impact
• Lead client engagements across a range of industries and problem statements
• Develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn®
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
• Provide analytical and technical subject matter expertise and drive client success through Test & Learn® adoption and competency

Team Collaboration & Culture
• Lead team to creative insights and sound business recommendations using Test & Learn®, and deliver impactful client presentations while growing team members' roles and skills
• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Provide on-the-job training, coaching, and mentorship to junior consultants

Qualifications
Basic qualifications
• Undergraduate degree with analytical experience in consulting, analytics or data science
• Experience coaching and managing teams across multiple projects
• Experience managing key client relationships
• Knowledge of business KPIs, financials and organizational leadership
• Able to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
• Analytical, interpretive and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
• Logical, structured thinking and affinity for statistical and numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language
• Eligible to work in the country where they are applying and for travel visas as required by travel needs

Preferred qualifications
• Additional relevant data and analytics experience:
• Data modeling and database management (e.g., SQL)
• Data visualization tools (e.g., Tableau, Power BI)
• Time series analysis and segmentation
• Experience generating new knowledge or creating innovative solutions for a firm
• Relevant industry expertise
• MBA or master's degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.