Title and Summary

Manager, Technology Business Management

Overview:

The Technology Business Management (TBM) team is chartered to deliver a value management framework for decision-making by leaders throughout Mastercard. Our team is committed to excellence by driving towards a comprehensive understanding of Total Cost of Ownership (TCO). The Manager, Technology Business Management will increase transparency into the total cost of Operations & Technology (O&T) services while driving accountability to focus on consumption and unit cost management. We will enforce data governance along with quality standards across all data platforms.

We are seeking a dynamic and highly motivated individual to join our team as a Manager, Technology Business Management. The ideal candidate will be responsible for facilitating consistent communication between our technology business units, IT group managers, and various cross-functional teams. They will possess a strong understanding of IT finance management principles and Technology Business Management methodologies. Proficiency in Apptio tool is required, along with the ability to effectively manage month-end processes and annual rate-setting exercises.

Key Responsibilities:
1.Communication and Collaboration:
oAct as a liaison between technology business units, IT group managers, and cross-functional teams to facilitate seamless communication and collaboration.
oSupport Program objectives, priorities, and initiatives across your stakeholders.

2.IT Finance Management:
oApply principles of IT finance management to analyze, monitor, and optimize technology investments and expenditures.
oAssist in developing and maintaining product cost and allocation models related to IT services and resources.

3.Technology Business Management (TBM):
oUtilize TBM methodologies to drive transparency, accountability, and value realization in technology investments and operations.
oImplement TBM frameworks and best practices to enhance decision-making and resource allocation processes.

4.Apptio Tool Expertise:
oDemonstrate proficiency in using Apptio tool for cost transparency, IT financial management, and TBM analytics.
oLeverage Apptio functionalities to generate insights, reports, and dashboards that support strategic and operational objectives.

5.Month-End Process Management:
oOversee month-end close activities related to technology expenses, revenue recognition, and financial reporting.
oCoordinate with finance and accounting teams to ensure accuracy, completeness, and timeliness of financial data and records.

6.Annual Rate-Setting Exercise:
oLead the annual rate-setting exercise for technology services and products, in collaboration with relevant stakeholders.
oConduct cost analysis, benchmarking, and pricing reviews to establish competitive and sustainable rates.

Qualifications:
• Bachelor's degree in business administration, Finance, Information Technology, or related field. Advanced degree or relevant certifications (e.g., TBM Executive Foundation, Certified Information Systems Auditor) is a plus.
• Proven experience (5 years) in technology business management, IT finance management, or related roles within a complex organizational environment.
• In-depth knowledge of IT finance principles, cost allocation methodologies, and financial analysis techniques.
• Hands-on experience with Apptio tool or similar IT financial management software platforms.
• Strong analytical skills with the ability to interpret data, identify trends, and formulate actionable insights.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Detail-oriented mindset with a focus on accuracy, reliability, and compliance in financial and operational processes.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and deadlines.

Location Requirements: This is a hybrid position available in Mastercard's New York City or O'Fallon, Missouri locations.

This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.

#LI-TE1

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
New York City, New York: $112,000 - $187,000 USD

O'Fallon, Missouri: $93,000 - $156,000 USD