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Manager, Software Engineering

AT Mastercard
Mastercard

Manager, Software Engineering

O'Fallon, MO

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

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Title and Summary

Manager, Software Engineering

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
Be part of MasterCard's Decision Management Platform, which serves as the decisioning engine for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per day in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.

Have you ever wanted to be a part of something BIG? Do you have experience integrating new and emerging technologies into existing environments as technologies evolve and demands change? In this role, you can make an immediate impact for a Leading Global Technology Company, MasterCard. The Manager role is responsible for leading Agile Feature teams collaborating with teams across the company to implement new data solutions while maintaining the stability of the platform. You'll work within the Fraud Data Engineering team to grow their knowledge and expertise. You will get the chance to work with extremely large data sets and be on the cutting edge of transforming the way Mastercard captures, processes, stores and visualizes transactional data.

The ideal candidate is passionate about both understanding the customer & the business, and also working with technology teams to deliver working solutions.

Primary Responsibilities
• Overseeing analysts and programmers who collect and analyze data
• Designing and implementing reporting: Planning, coordinating, and supervising the design, development, and implementation of reporting and analytics
• Analyzing data: Researching, gathering, and analyzing data to provide solutions to business issues
• Creating reports: Generating reports, creating data visualizations, and presenting research findings to upper management
• Responsible for planning, developing, and executing projects to meet business needs.
• Understand the systems scope and project objectives, as well as the role and function of each team member, in order to effectively lead the project team and ensure that business needs are met.
• Ensure timely and accurate communication with project staff and key stakeholders throughout the life cycle of the project.
• Regularly communicate to management regarding the status of specific project deliverables.
• Identifies key barriers to a projects or departments success and actively manages all mitigation activities.
• Prioritize and provide input into cross application/system enhancements, new products, processes, standards or plans in support of the business.
• Effectively deal with and develop solutions to moderately difficult problems.
• Provide technical support to Business Owners during implementation of new products/services.
• Determine development impacts to current processing and work with analysts and engineers to ensure accuracy of enhancements.
• Document and coordinate audit controls and PCI requirements.
• Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
• Continuously engage and improve teams' performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
• Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels

Knowledge and Skill Requirements
• High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
• High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
• Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
• Technical proficiency - BI managers need to be proficient in BI tools and platforms like Qlik, Tableau, Power BI, or SQL to create reports, dashboards, and visualizations.
• Strategic direction - BI managers set the strategic direction for the BI function and develop and execute a BI strategy that supports long-term business goals.
• Market analysis - BI managers identify market opportunities and translate them into actionable recommendations for the organization

COVID-19 Considerations
We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
O'Fallon, Missouri: $138,000 - $221,000 USD

Client-provided location(s): O'Fallon, MO, USA
Job ID: Mastercard-22331_R-233837
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program