Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Manager, Risk Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Commercial & New Payment Flows (CNPF) Risk Management team is a newly formed team in the 1st line, covering a group of businesses pursuing strategically important target payment flows for Mastercard.
We are looking for a Risk Manager to join our team working on the adoption, embedding and enhancement of a target risk management framework across CNPF, while also assisting the business with risk-related change initiatives. This is an exciting opportunity to be part of a team working at the heart of a dynamic, growing business.
Role:
• Support and monitor embedding of our 1st line risk management operating model and processes, including by supporting business teams.
• Support business on periodic risk and control reviews and self-assessments (including by advising on necessary control improvements), as well as risk event deep-dives.
• Prepare risk committee papers and work with business teams to validate risk MI.
• Document process, risk and controls maps for operational areas (e.g. onboarding, post-transaction etc.), identifying potential improvements for recommendation to the business.
• Assist our Risk Management Directors in overseeing risk transformation projects (e.g. systematic controls enhancements), conducting analysis to support expert risk advice to management.
• Administer risk committee meetings and supporting processes such as tracking actions between meetings.
• Monitor the delivery of risk management actions, including for internal initiatives and in response to findings by partners such as Internal Audit, regulators (etc.).
• Liaise with specialist teams such as Compliance, Legal and 3rd line Internal Audit, coordinating collaboration between teams to promote effective risk management outcomes.
Competencies:
• Strong knowledge of the risk management process and of best practice in risk governance; or strong knowledge of non-card payments industry and customer requirements.
• Strong project management skills, with the capability to manage delivery of complex tasks to long-term deadlines and to coordinate cross-team collaboration.
• Preparation of committee papers and MI in PowerPoint; data analysis for MI reporting in Excel. Advanced data analysis (e.g. SQL, Python etc.) and dashboarding (Tableau) capabilities not required but would be advantageous.
• Knowledge and experience of practice for risk assessment and control testing.
• Strong presentation and communication skills (verbal and written).
• Relationship management; must be comfortable working independently with stakeholders on task delivery.
• Knowledge of key risks affecting payments (e.g. Compliance, Legal) not required but would be advantageous.
• Familiarity with IBM Open Pages and Archer (preferred), or with other enterprise-wide risk management systems not required but would be advantageous.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.