Title and Summary

Manager, Products and Solutions

Overview
Our vision is a world beyond cash, and we plan to make this happen every day, everywhere, by using our technology and expertise to make payments safe, simple and smart. We have a unified, global strategy to advance our products and solutions in the digital age, underpinned by our services, technology, data, our global brand and of course our people.
Our open business model, solid strategy, and execution capabilities drove this exceptional performance. We remain focused on growing our core business, diversifying our customer base and building new businesses and services, enabling people around the world to use electronic payments in a simple, safe and efficient way.
We are also investing for positive social impact, using our assets in an intelligent way to advance financial inclusion over the long term and develop a healthy middle class across the globe by enabling more small businesses and consumers. We do all this through our B2B model with financial partners.

Role
The Southern Africa Emerging Markets (SAEM) (Namibia, Lesotho, Eswatini, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Malawi, Angola) are a dynamic and varied combination of markets that has loads of potential and this role is tasked to grow the business in these markets.
The consumer segment is a very large and exciting segment that embraces Credit, Debit and Prepaid verticals. We are on an exciting journey to expand our ability to provide the right value propositions and define product line strategies that really address the needs of the consumers. In addition, the role focusses on the digital enablement of these markets that will promote frictionless onboarding and digital transactional solutions.

This is an exciting and fast-paced role in product management for the consumer product lines and digital solutions that would be well suited for those who enjoy being hands-on with strategy, has strong execution and delivering results. The role will focus on executing a strategy for consumer segments, building out new card and digital products and scaling existing solutions in the market.

Product management at Mastercard is a truly engaging function where we deploy our Product Management Excellence Framework applying design thinking methodology to delivering a consistent approach to innovation to differentiate MasterCard from its competition.

Role Purpose:

The successful candidate will be required to develop and manage products for the MasterCard Consumer segments categorized into the areas like Credit, Debit and Prepaid. The role also includes oversight and delivery of digital solutions that enables a frictionless customer experience from onboarding to transacting.
You will be required to interface with Mastercard customers, internal sales and market development stakeholders, services and digital teams and divisional and regional product leads.

This role will be tasked to help achieve the Southern Africa Consumer Products P&L objectives in support of the regional initiatives that support MasterCard Middle East and Africa's business and revenue goals.

Key Responsibilities:
-Deliver against growth objectives for Core Issuing and Digital
-Work with Existing Issuers to optimize their portfolios by maximising customer utilization and card growth
-Work with Account managers, enablement teams and customer to sell and deliver new products and solutions
-Work with internal MasterCard teams to analyze internal and external stakeholder needs and issues
-Track progress and reports on project plans for creation and implementation of new product features and enhancements
-Continually enhance on CVP to ensure market differentiation and localisation
-Support the development of internal knowledge documents such as case studies and industry best practices
-Support the development of sales strategy and objectives, and provides training, material development, and product expertise for sales and RFP support
-Supports the development of business cases and requirements for product enhancements
-Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensuring market readiness

All about you

-Deep technical expertise in assigned product, service or platform capability
-Ability to collaborate and work in internal squads created to develop end-to-end solutions for clients with multiple MA capabilities i.e. products, services or platforms
-Clear ability to problem solve and understand client's needs
-Ability to communicate with and build relationship with client counterparts when requested by account managers or business development managers
-Strong communication skills
-Ability to deliver in a high-speed, high-pressure environment
-Help develop and manage a product or project budget/P&Ls (e.g., compiled estimates of cost drivers, developed bottom line numbers)
-Portuguese (Preferred but not mandatory)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.