Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management, Global Debit
Debit remains a foundational product for Mastercard and its customers, consumers, and partners around the world - allowing consumers to pay and get paid for goods and services through seamless and secure payments experiences anytime, anywhere, and anyhow. This team sits within the broader Consumer Products and Processing organization and is responsible for all elements of debit product management - including defining and driving a differentiated product line strategy, maintaining debit product integrity, evaluating debit performance, developing debit insights, intelligence and thought leadership, and more.
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Role:
• Support 'core' product management activities - including refreshing debit's product line strategy for all relevant consumer segments, reviewing debit core value propositions, driving debit performance optimization, leading product governance, and pushing to close product gaps
• Support strategic partnership and optimization efforts to enhance debit's competitive differentiation
• Help lead research that informs current and future debit products, in support of the debit product line strategy
• Lean into debit product development efforts i.e., delivering new capabilities and business models to accelerate growth of the debit business and open up new revenue streams that are aligned with the overall debit strategy
• Help manage debit product integrity in accordance with the intended consumer experience the product and value proposition will deliver, and the basis upon which it will be differentiated from competitors
• Partner closely with Consumer Solutions colleagues (e.g. Manager Global Credit Product Management) to ensure alignment and consistency between product line strategies and approaches
• Partner with regional and market colleagues to monitor execution against the global debit product line strategy, including but not limited to ensuring ongoing CVP modernization/optimization, providing PLS toolkits, etc.
• Partner with regional and market colleagues in refining debit product strategies in key strategic markets
• Monitor debit's competitive and regulatory landscape, and help drive to debit insights, intelligence, best practices, and thought leadership
• Conduct analyses on debit's financial, operational, and competitive performance and disseminate insights and proposed actions
• Partner with marketing and communications to support development of a strong internal and external narrative globally around debit
• Support customer teams in key commercial opportunities around debit where required
• Support on the development of training and other product support materials for debit products
All About You:
• Bachelors degree required
• Exposure to financial services, with payments/card industry experience preferred
• Prior product management and/or strategic consulting experience preferred
• Strong organizational skills and ability to manage multiple complex cross-functional projects and drive to impact
• Strong influencing skills and ability to drive initiatives/results through colleagues across a matrix organization at all levels
• Strong analytical skills with ability to extract actionable insights from raw data
• Superior communications, presentation and interpersonal skills
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.