Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
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Role:
• Develop comprehensive product strategies and roadmaps to ensure maximum market penetration and competitive advantage.
• Manage and maintain existing product lines, including effective partner management and continuous improvement initiatives.
• Conduct thorough opportunity assessments on new ideas and concepts to identify potential market opportunities.
• Provide detailed design specifications for product enhancements to the Product Development team.
• Define clear business and technical requirements to guide product development and enhancements.
• Manage relationships with technical resources and the Global Technology Organization to maintain and expand platform capabilities.
• Monitor product performance, provide actionable feedback, define or approve/disapprove change control processes, and manage vendor relationships.
• Coordinate with customer teams, customers, and third parties to develop innovative product strategies and enhance existing product offerings.
• Develop and implement strategic programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets.
• Engage in idea generation, concept validation, business case development, and financial modeling and planning to support product innovation.
• Execute comprehensive business plans to promote the value and profitability of MasterCard acceptance.
• Enhance the development and design of product-marketing strategies from product decision through the entire product life cycle.
• Coordinate the execution of advertising, promotional, and sales programs to achieve business objectives.
All About You
• 6+ years of related work experience, with at least two years of management experience preferred.
• Extensive experience in new product development and innovation.
• Strong business/market/financial analysis and project management skills.
• Ability to interact and coordinate effectively with internal and external business partners.
• Business acumen with the ability to provide solutions that drive positive results for the customer and Mastercard.
• Self-motivated with a proven track record of delivering success while operating within a team.
• Bachelor's degree in business or equivalent work experience.
• Comfortable with some travel and hybrid work arrangement.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.