Title and Summary

Manager, Product Management

Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:
In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard's growth strategy - not only because of their global impact but also because of SMEs' significant role in the payment ecosystem as both payers and acceptors of electronic payments.

We are seeking a seasoned and strategic Manager of Product Management to lead the development and ownership of our internal Profile and Identity service. This critical service will serve as the single source of truth for user profiles and identities across our entire organization, enabling secure access, personalization, and data governance. This is a pivotal role for shaping the future of our user experience and ensuring seamless and secure collaboration across all teams.

Responsibilities:
• Define the product vision and roadmap for the Profile and Identity service, aligning with overall business objectives and user needs.
• Lead cross-functional teams (engineering, design, security, data) in the development and implementation of the service, ensuring high quality and meeting deadlines.
• Own the user experience for the Profile and Identity service, ensuring intuitive and convenient access management for all users.
• Partner with security and compliance teams to ensure the service adheres to industry standards and regulations.
• Develop and implement robust data governance strategies for user profiles and identities.
• Build and maintain strong relationships with stakeholders across the organization.
• Communicate effectively with technical and non-technical audiences.
• Identify and evaluate emerging technologies and trends relevant to the Profile and Identity space.

Qualifications:

6+ years of experience in product management.
Proven track record of successfully building and launching complex SaaS products from zero to one.
Experience with API development & documentation.
Understanding of UI/UX principles and best practices.
Strong technical acumen and understanding of modern software development methodologies (Agile, DevOps).
Excellent communication, collaboration, and interpersonal skills.
Strategic thinking and problem-solving skills.
Data-driven decision making and analytical skills.
Globally distributed teams in India, EU and US. Some travel may be required.

Nice to have

Experience with identity and access management (IAM) systems, know your business (KYB), know your customer or verification based on data related products or services.

Additional Information:
This role is hybrid, with the expectation of working in the Dublin office at least 3 days per week.

#SME

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.