Manager Product Management

• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

Product Management, Data Collection Program Overview
• Act as a business owner to develop, manage, and execute the long-term and short-term program enhancement roadmap to unlock incremental value for Mastercard Services through direct program revenue and downstream product revenue
• Evolve Data Collection Programs to advance how businesses all over the world derive the most value from new and existing data assets
• Set Data Collection Program direction with coordination, not isolation-considering how our data, technology, and products all work together to serve customer needs
• Act as an influential connector to ensure commercial and technological success of our Data Collection Programs by working with cross-functional teams (e.g., Franchise, Technology teams, Data Strategy)
• Develop program enhancements, manage roadmaps, build business cases, manage and influence key stakeholders, optimize programs and resources, and manage related PandL.

Responsibilities
• Partner with Vice President, Product Management, Data Programs to develop and execute on a robust vision and roadmap for Data Collection Programs to unlock incremental value for Mastercard Services and our network participants (e.g. issuers, acquirers, merchants).
• Own and drive working backwards from the vision, defining short and long term goals, and ensuring appropriate documentation to help inform the direction of success of the program
• Drive program enhancement strategy with a technology strategy that supports rapid development of scaled enterprise software products
• Drive tangible data-driven business outcomes, delivering against revenue objectives and closing data quality and coverage gaps
• Define and organize the work across a complex matrixed environment, outlining key objectives and roles/responsibilities, defining business requirements, setting priorities, defining success KPIs and milestones, driving progress against timelines, and holding relevant teams accountable
• Develop strong working relationships with a diverse group of internal stakeholders, navigating across cultures and geographies to gain support for program enhancements and to increase value of the programs:
oEstablish strong relationships with key cross functional partners including Franchise and other parts of the Services organization to successfully leverage the power of our network to unlock new data assets and to improve the assets we currently have at scale
oWork with the regional teams to identify and deliver on opportunities and to ensure program success with a robust customer support, communications plan, and feedback plan
oMotivate and direct cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model
oDrive downstream value by partnering with Product teams to increase data usage and thereby Product revenues
• Identify issues, risks, and dependencies and develop mitigation plans
• Create compelling communications for Senior and Executive Management to define the Data Collection Program roadmap and to showcase the value of the Data Collection Programs and ensure ongoing support for program enhancements and associated investments
• Mentor, develop, and foster the skills of other team members
• Emulate and drive Mastercard Way behaviors through behavior, recognitions, coaching, and employee engagement.

All About You:
• Organizational skills and project management: Proven ability to manage and successfully deliver projects in a matrix environment with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
• Accountability: Demonstrated ability to operate with independence and autonomy and with a strong attention to detail and quality
• Communication and Influencing skills: Excellent influencing, interpersonal, and communication skills, with demonstrated ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Analytic mindset: analytical and strong problem-solving skills, using a fact-driven approach to program management, ability to interpret and synthesize data, pressure test and validate hypothesis, and challenge the status quo
• Relationship Building and Executive Presence: Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organization
• Technical judgement: Ability to understand the reasons behind architectural decisions and to use technical judgment to challenge and validate assumptions, enlisting engineering support to vet architecture as required
• Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
• Experience in consulting / product management / product development / project management preferred
• Bachelor's degree required, advanced degree a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.