Title and Summary

Manager, Portfolio and Change Management

Overview:

The Talent & OE COE connects our people to priceless opportunities so they can reach their potential and ensure we reach ours. We establish industry leading practices for attracting, developing, and retaining the best people, to future proof our business and support teams in delivering the best work of their careers.

The Manager, Portfolio & Change Management is critical to making sure we deliver against our north star as a COE. This role will be responsible for 1) managing the portfolio of COE deliverables in an integrated fashion, enabling seamless delivery and a cohesive experience for our customers (i.e., employees, people leaders, and/or people business partners), and 2) helping to drive our Change Management, Organizational Development, and broader Project Management capabilities forward by consistently innovating and problem-solving. This role will partner closely with the COE leads (I.e., Talent Acquisition, Talent Management, Learning and Development, DEI People Strategy, Digital Talent) and P&C Tech Partners to ensure we deliver on our collective 2024 priorities.

Role:

• Enable the execution of COE team priorities in alignment with the P&C people strategy and priority areas, as well as broader Mastercard vision and strategy
• Support proper execution of COE priorities and initiatives by managing an integrated roadmap
• Act as the technology liaison between the T&OE COE and the Technology team to ensure the feasibility of our T&OE go to market plans
• Actively track and prioritize the COE's product portfolio - establishing mechanisms to monitor progress, and identify opportunities for continual process improvement
• Provide capacity and utilization insight to enable thoughtful and strategic alignment across business priorities
• As needed, provide additional and ad hoc change management, organizational development, and project management activities on an array of strategic initiatives spanning across Mastercard
• Create plans, roadmaps, assessments, analyses, presentations, and additional materials for activities as required

All About You :

• Significant direct product, project, and portfolio management experience
• Extensive knowledge and expertise in the use of project management tools supporting enterprise-wide priorities
• Experience with change management, organizational development, and project management across wide-sweeping- transformational initiatives
• Strong track record of managing and prioritizing cross functional portfolio of projects, with emphasis on go-to-market approaches (e.g., communication, engagement, implementation & delivery, and life-cycle management)
• Business acumen, with a stakeholder management mindset and the ability to collaborate across a matrixed organization, including cross-functional teams in various locations and time zones and influencing without authority at different levels of an organization
• Agile development and design thinking experience(s) a plus
• Operational Excellence, or Project Management Certification a plus

Pay Range:

Purchase, NY: $114,000-182,000

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges