Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Manager, Market Development
Overview:
This role is for the Latin America and Caribbean division.
As a manager in the Fintech, Digital Partnerships and Commerce team you will be challenged with identifying new opportunities within a portfolio of key regional accounts. This includes on-boarding new customers, defining and executing an account Strategy, identifying cross-sell and 1:many opportunities; all with the objective of revenue diversification and digital payments expansion.
As key member of this LAC Business Development team, you are required to prepare account plans, support the development and execution of account strategies, structuring proposals and manage the execution activities relating to the activation of new products, joint reselling and marketing activity or service with the customer.
The role will also be in charge of the regional strategy of one or several key topics that are crucial for the region like remittances, acceptance and/or others.
Role:
Manage a set of strategic Regional and Global with a focus on acquirers and PSPs
Work with customers on their onboarding, commercial agreements, launch and growth of their portfolios and manage regional accounts P&L
Drive new revenue through existing account expansion and new account development
Be the voice of Mastercard drive thought leadership and support our customers plans
Develop reseller and 1 to many approaches, scaling the offer and distribution of our products and solutions
Develop key acceptance programs in partnership with the acquirer center of excellence and other stakeholders to increase digital payment acceptance
All About You:
Have experience in the merchant acceptance, acquirer, PSP, orchestrator space
Have advanced account management experience and a hunter spirit
Deep knowledge about the innovation ecosystem in LAC and trends
Be customer centric
Look for complementary products or services that can also help the customer
Be skilled at explaining technical problems succinctly and clearly
Be able to communicate your vision and roadmap effectively to a wide variety of stakeholders
Always look for potential solutions to solve problems
English and Spanish required, Portuguese preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.