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Manager, Franchise Innovation

AT Mastercard
Mastercard

Manager, Franchise Innovation

Tampa, FL

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Franchise Innovation

Overview

The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments.

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Role

The Manager, Franchise Innovation is part of a specialized team focusing on Merger and Acquisitions. The role involves analyzing potential acquisitions for strategic fit into our Franchise frameworks and providing impact analysis/insights to our Corp Development and Product and Engineering teams on potential ways to scale these investments using franchise enabled distribution. In addition, the role will focus on integrating these acquisitions into our Core Franchise assets & capabilities such as dispute management, customer engagement and performance and standards. The role will help drive Franchise-enabled acquisitions to scale, build interoperability, create compelling world class experiences for our acquired entities and their end customers.

• Manage all aspects of Franchise integration with acquisitions including Standards rollout, CEP integration, and supporting the onboarding of new customers to ensure a seamless integration into Mastercard systems and partner as needed to ensure strategic objectives are met.
• Work with legal and Services teams to create new standard for threat intelligence-based product requirements.
• Work with Services to integrate new threat intelligence and brand protection data into various Franchise programs including BRAM, MATCH, ECP (Excessive Chargeback Program) etc.
• Manage the integration of Terminal threat intelligence in all Franchise programs and standards required to scale the acquisition. Co-ordinate execution with Corp dev, C&I and Integration program team.
• Create and draft impact assessment for a potential acquisition, working cross-functionally with Law, Product, Compliance, regional Franchise, and other teams to ensure progress and alignment.
• Partner with Corporate development and Product & Engineering teams to execute the strategies that drive the growth of our minority investments, acquisitions and strategic partnerships.
• Support development of Franchise led business cases/ideation for investment proposals to support our multi-rail and corporate strategy, as well as identified Franchise requirements.
• Work with Franchise vertical teams to develop and drive implementation of acquired assets to enable the onboarding of new customers, and develop the approach to customer disputes and customer performance programs for new acquisitions.
• End to end integration management of acquired customers, entities into Franchise systems coordinating impacts with upstream and downstream applications/teams such as Compliance, Data Strategy Management, shared services etc..
• Develop and provide training to our shared services to support business-as-usual processes.
• Ensure all M&A activity is reported and tracked in appropriate systems, manage pro-active communication with all impacted stakeholders.

All About You:

• Bachelor's Degree required
• Extensive knowledge of our payments business and demonstrated interest and Knowledge of integration of third party assets
• Excellent communication and writing skills, including the ability to explain complex information simply and clearly
• Strong interpersonal skills with demonstrated cross functional/cross regional collaboration and teamwork
• Attention to detail, strong business acumen and solutions-orientation are critical, as is an ability to demonstrate thought leadership
• Strong analytical, problem solving, agility and creative thinking skills
• Solutions oriented / results driven capabilities ovation

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
New York City, New York: $130,000 - $208,000 USD

Purchase, New York: $124,000 - $199,000 USD

Client-provided location(s): Tampa, FL, USA
Job ID: Mastercard-22331_R-239504
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program