Title and Summary

Lead Technical Program Manager

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Mastercard Payment Gateway Service team is looking for a Lead Program Manager to provide the glue that links all teams in the program together, driving success as well as relentless improvement. The ideal candidate is positive, passionate, highly motivated, relationship builder, intellectually curious, analytical and possesses a financial mindset.

Role
In this key strategic position, responsibilities will include:
• Partnering with Finance and collaborating with the leadership team to manage the program's budget, ensuring accruals are processed monthly and actuals are in line with forecasts
• Manage relationships with all vendors, leading RFPs, creating and progressing Statements of Work, raising invoices, following up on payments and leading regular monthly reviews with vendors ensuring all vendor commitments are met.
• Drive the execution of key strategic initiatives that may span multiple teams and integrations, reporting meaningful status along the way.
• Manage the resource capacity of the program, facilitating the approval of new requisitions as well as providing analysis on resource gaps
• Facilitate program events including Town Halls and PI Planning
• Using the tools available (eg Rally/Domo), provide data driven analysis on the program's performance to the roadmap and program objectives.

All About You

The ideal candidate for this position should have the following attributes:
• Experience of managing program budgets with an eye for numbers and detail
• Relationship builder that can partner with and influence vendors/teams while commanding the respect of the individuals across the organization.
• Ability to operate with independence and autonomy
• Prepare concise presentations to audiences including senior leadership
• Strong communication skills to be able to address executives, peers, and staff with impact, eloquence, and authenticity
• Track record of providing data driven analysis and proposals to assist decision making
• Knowledge of SAFe practices and have worked in large-scale global team environments.
• Thrives in an agile environment focused on continuous improvement.
• Ability to facilitate meetings/calls involving large audiences
• Proficient in MS Office applications including Excel and PowerPoint
• Positive, motivated and enthusiastic team player

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.