The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

You will manage individual projects with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. You will develop practical recommendations, contribute to team discussions on implications of analyses, and work alongside the client's staff on each project, assisting with implementation tasks.

Client Impact

• Provide input on multiple small and large high-value projects across a range of industries and problem statements

• Contribute proven, accredited change skills, domain experience, and delivery methodology to help clients drive measurable value

• Collaborate with Mastercard team to understand clients' needs, challenges, agenda, and risks

• Develop working relationship with client analysts/managers, and act as trusted and reliable partner

• Identify resources and assign responsibilities, track, and forecast effort and report on expense vs. earned value

Team Collaboration & Culture

• Collaborate with senior project delivery consultants to implement strategically important assets and services

• Independently coordinate a complex range of activities and effectively identify and proactively solution risks and impacts on timelines

• Lead internal and client meetings with strong communication skills

• Contribute to the firm's intellectual capital and be a strong brand ambassador for Mastercard and Data & Services

• Receive mentorship from consulting leaders for professional growth and development

Qualifications

Basic qualifications

• Undergraduate degree with work experience in project management and change management methodologies and techniques

• 2-3 years of Project Management experience

• Exposure to financial institutions, payments, and/or consultancies

• Relevant teamwork and client or internal stakeholder management experience

• Logical, structured thinking

• Advanced Word, Excel, and PowerPoint skills

• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

• Ability to communicate effectively in English, French and Portuguese

• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)

• Knowledge of Project Management tools

• Exposure to payments and/or retail banking or merchants

• Ability to identify problems, brainstorm and analyze answers, and implement the best solution

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.