Title and Summary

Junior IT Project Manager

Dynamic Yield, by Mastercard is on the lookout for a IT Project Manager with experience interacting with customers, knowledge of technology, who can empathize with the trials and tribulations of being a developer. As the project manager, you are the bridge between our development team and our account team, walking the tightrope between customer satisfaction and developer ability. The role requires someone who can ensure the proper technical scoping of development tasks and then handle prioritization of any feedback or necessary changes for subsequent development cycles. You'll serve as the technical scoping expert, guiding our internal strategy team and, ultimately, client satisfaction through their implementation of Dynamic Yield development projects.

Our IT Project Manager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator. A proven track record of managing development projects end-to-end including requirements gathering, scoping document creation, design review, sprint planning, QA and UAT is a must.

The Task-at-Hand:
• Become an expert in the Dynamic Yield development process.
• Gather all necessary information and technical requirements including design specifications and formulate a clear and concise Statement of Work (SOW) document.
• Communicate directly with the internal development team on prioritizations for sprint planning.
• Work closely with Quality Assurance to ensure thorough testing.
• Partner with the Account Management team and Development teams to ensure constant communication and understanding of capacity, priority and current progress of ongoing projects.
• Ideate and implement new processes to increase efficiency of internal development workflow.
• Write documentation, knowledge-based articles, and tutorials to improve the internal understanding of processes.

Optimal Skills for Success:
• BS in Computer Science or equivalent experience
• Able to read and understand code (especially JavaScript, HTML, CSS, - a must)
• Excellent time management and strong organization skills
• Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment
• Experience in technical client-facing role with specific focus in digital marketing solutions (mobile, web analytics, optimization, email); combined with SaaS product environment will be considered as an advantage
• Familiarity with e-commerce specific terms and configuration will be considered as an advantage
• Ability to maintain poise under stress, especially when resolving issues
• Strong written and verbal communication skills including the ability to communicate with both technical and non-technical stakeholders in English
• Must thrive at working in a fast-paced environment
• Ability to work in a team environment while working independently

What we offer
• Gross monthly salary base range 1800 EUR - 2200 EUR
• Quarterly performance bonuses
• Variety of benefits from employment Day 1
• 3 Day hybrid working week from office in Jauna Teika

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.