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Title and Summary
Director, Urban Mobility
Director, Urban Mobility, LAC
Reports to: SVP, Urban Mobility Global Lead
Department/ Group: Public Sector
Manager Name/ Level: Chapin Flynn, Senior Vice President
Manager location: US Remote (Philadelphia)
Name of HRBP: Yudelkis Nunez-Rodriguez
Overview
The mandate of the Mastercard Public Sector team is to bring together our global network, partners, and technologies to help governments, public sector agencies and institutions find practical solutions to build more sustainable, inclusive, and efficient economies, while driving commercial success.
Within the Public Sector team, is a Centre of Excellence comprised of subject matter experts across commercial practice areas including Mobility, Flows (Disbursements, Procurement, and Collections) Economic Development (Insights, Services, and Growth Segments - Tourism, SME). This team includes deep experts in both government and Mastercard solutions, and thought leaders, with a proven history of solidifying partnerships and winning business.
As Director, Urban Mobility in Latin American and the Caribbean (LAC) your role is to support Mastercard's in-country teams in driving the attainment of key urban mobility objectives, including: removal of friction from day-to-day journeys, reduction of cost and complexity for urban mobility operators and realization of our vision for sustainable and inclusive urban mobility journeys.
The goals of this position are to drive innovation, built lasting and high-value private sector partnerships, ensure seamless delivery of our commitments to government agencies, shape our go-to-market approach, and position Mastercard as a key thought-leader and partner across the globe.
The selected candidate will be responsible for shaping and executing Mastercard's Urban Mobility strategy in Latin America and the Caribbean.
Role:
The Director of Urban Mobility will be responsible for the following key areas across the Latin America and the Caribbean:
• Deploy Mastercard's urban mobility strategy and go-to-market plans
• Support business development efforts through deep urban mobility subject matter expertise, and help to grow the expand opportunities by identifying and cultivating relationships with key transit and urban mobility stakeholders / cities
• Develop deep partnerships with the private sector urban mobility partners that help to scale our business
• Identify key use cases and enhancements with our range of products to grow the partnerships and complement the key focus areas. Confirm market opportunities with external market engagement and develop related opportunity map for regions and partners.
• Advocate for Mastercard payment solutions and technologies across the transit and urban mobility space, including open loop payments in transit systems around the world
• Identify areas for innovation and industry thought leadership
• Advocate for changes and enhancements to urban mobility products to support evolving LAC market needs
• Support market and business development teams in crafting responses to urban mobility RFPs
• Activate and inspire the work of Mastercard team members throughout the Latin America and the Caribbean urban mobility community by sharing best practices, developing use cases, and creating a culture of collaboration
• Be an ambassador for innovation including leading key initiatives with clients and partners, sharing success with delegations from around the world, and informing our global mobility roadmap.
About you
To be successful in this assignment, we need to rely on the candidate's strategic thinking, ability to bring about change, presentation skills, and detailed business modelling. Interpersonal skills are essential for obtaining the commitment of executive management and local resources. Other notable attributes include:
• Deep experience with transit and urban mobility
• Track record of building highly successful internal or external partnerships
• Strong leadership, interpersonal and communication skills
• Experience in working across global markets (particularly Latin America)
• Understanding of payments a plus but not essential
• Must show drive/energy and encourage teamwork
• Sound business judgement, problem-solving, and analytical skills in multi-cultural and international environments
• Expert in managing successful internal and external partnerships
• Independent self-starter, comfortable with ambiguity and with the ability to thrive as an individual or team contributor
• Impactful influencer with ability to deploy a range of approaches to build consensus across Product and Market management teams for bold moves to enter new markets and to win
• Ability to manage multiple high priority efforts concurrently
• Strong analytic and financial modelling skills
• History of establishing and delivering on key performance indicators
• Detail orientation
• A proven history of bringing innovative ideas to life
• Bachelors degree in Business/Finance and MBA or equivalent preferred but not required
Notes:
• Location: Bogota
• Fluent in Spanish
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.