Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Services Business Development, Security Solutions or Consulting Services (Cantonese Speaking)
Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers and is a key differentiator for Mastercard driving our business growth.
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Role Type 1:
The Services Business Development, Security Solutions Lead, is an important role responsible to drive growth of Mastercard Security Solutions in Hong Kong, Macau, Taiwan; creating strong partnerships with existing and new customers and focusing on achieving revenue targets and fostering regional expansion. The role will report into the Principal, Services Business Development.
• Accountable for the market revenue for Security Solutions encompassing our services across fraud prevention, dispute / chargeback optimization, digital identity and cybersecurity
• Responsible to grow and convert sales pipeline to drive security solutions product penetration with managed accounts, both FI and non-FI customers
• Responsible to sell associated advisory, data insights and program management services alongside our security solutions technologies to enhance operational excellence
• Partner with network services team on ecosystem wide programs leveraging the breadth of services to enhance ecosystem trust and integrity
• Collaborate with hunting teams and reseller partnership teams to capture the opportunity in the market beyond managed accounts
• Partner with B2B marketing to execute market specific demand generation initiatives across managed and unmanaged accounts
• Act as a domain expert on security solutions domain areas (fraud, dispute/chargeback, digital identity and cybersecurity) for the market and division in customer engagements
All About you
• Proven track record on consultative B2B sales of security solution technologies to FI and non-FI customers leveraging data and advisory capabilities
• Rich knowledge on digital payments, issuing, acquiring and within that payment risk management and enterprise risk management
• Strong network of target buyers/buying centers
• Demonstrated ability to work effectively in cross-functional matrix
• Thought leader on the future of ecosystem security
• Proficient in Cantonese, Mandarin and English
Roe Type 2:
Director, Services Business Development is an important role responsible to drive growth of Mastercard Services in Hong Kong, Macau, Taiwan; creating strong partnerships with existing and new customers and focusing on achieving revenue targets and fostering regional expansion. The role will report into the Principal, Services Business Development.
Managing the Sales Process
• Engaging with the core payments teams to assess client needs and provide strategic guidance
• Leading key regional and local strategic initiatives to grow the Mastercard Services P&L
• Leading end-to-end sales efforts from research and storyboarding to client presentations and contract signing
• Ensuring product development efforts meet the needs of clients in Hong Kong
• Oversee project delivery through to successful completion while building strong client relationships
• Achieve sales targets responsibly and ethically, and with customer needs in mind
Support the Core Payments business at Mastercard
• Helping Mastercard win strategic proprietary & co-branded programs to increase Mastercard's share of spend in Hong Kong
• Developing best-in-class Mastercard Services programs to differentiate Mastercard versus competitors
• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients
The position will be based in Hong Kong and will require occasional travel within Greater Bay Area
All About You
• Experience in analyzing client needs and engaging senior executives at consulting presentations
• Ability to develop compelling sales narratives in influencing sales closure
• Demonstrated ability to initiate, develop, and close a sale
• Excellent verbal and written communication and presentation skills in Cantonese, Mandarin and English
• Consulting experience from a top-rated consulting firm
• Highest level of self-motivation with a hunting-attitude
• Analytic capabilities and modeling skills
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
Advantage
• Experience in Cards/Payments/Fintech in a strategic, new business development, marketing, or a sales function
• Proven sales expertise in software, technology, and marketing/loyalty platforms
• MBA from a leading university or business school or equivalent background at consulting firm.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.