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Configuration Management Analyst II

AT Mastercard
Mastercard

Configuration Management Analyst II

Sydney, Australia

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Configuration Management Analyst II

Overview
Customer Configuration Management serves as a focal point of contact to customer interface groups for parameter management, support for customer implementations, problems/issues and questions. The team provides general support through research, analysis and resolution of internal and external customer issues pertaining to parameter set ups.

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Role
• Provide end-to-end project execution throughout processing implementation projects
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology
• Guide customers through applicable MasterCard processing rules, specification and documentation
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc) to be provided by customers
• Provide subject matter expertise on core applications and payment process
• Identity process and efficiency gaps/improvements options
• Adhere to various internal compliance and audit processes
• Provide weekend pager support

All About You
• Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
• Knowledge in payment transaction processing and industry business principles.
• Good understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles.
• Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
• Ability to interact well with the internal stakeholders
• Good verbal and written communication skills
• Self Starter with a desire to learn independently
• Good project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory /principles with business impact and apply this understanding to the work environment
• Ability to work in a matrixed organizations and cross functional teams
• Ability to provide training and overview of team functions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): St Leonards NSW 2065, Australia
Job ID: Mastercard-22331_R-238735
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program