Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Biz Ops Engineer II
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
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To support our continued growth, we are looking for a Senior BizOps Engineer in Mastercard Setting Program in Pune location.
Role & Responsibilities:
-Must have knowledge of supporting java-based applications running on PCF, AWS, or any similar cloud platform.
-Responsible for monitoring and vulnerability management (viz. Patching, CERT renewals, Security etc.) for all our application servers.
-Responsible for change/release management, creating deployment strategy for new services and performing code deployments as per release cadence.
-Responsible for incident & problem management, tracking RCA for critical issues and driving them to closure.
-Should have deployment expertise using CI/CD pipelines and configuration management expertise using Chef etc.
-Must have exposure to monitoring tools (like Splunk & Dynatrace.).
-Must have strong SQL knowledge and with exposure working on Oracle or Postgres Database.
-Good to have some knowledge of supporting applications using any messaging platform (Axon, Broker, Kafka etc.)
-Fast Troubleshooting skills needed.
-Strong ITSM knowledge is preferred.
-Excellent communication and stakeholder management skills is preferred.
-Should be a fast learner and motivated with the ability to work independently.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.