Job Title
Associate Managing Consultant, Advisors, Data & Services
The Data & Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as an Associate Managing Consultant
As an Associate Managing Consultant, you will have the opportunity to lead key client engagements across a range of industries and types of projects, including consulting services, data-driven insights generation, and platform-based engagements (e.g., Test & Learn). Overseeing the day-to-day work of the project Delivery team, you will identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines and slides. Responsibilities within project management will include building strong relationships with mid-level client management and independently assessing client agenda, internal culture, and change readiness. Software-as-a-Service (SaaS) engagements will require you and the Delivery team to build long-term client relationships, drive end-user adoption and competency, and provide analytical and technical subject matter expertise.
In leading the problem-solving process to drive high-value decisions, you will also have the opportunity to mentor junior teammates and contribute to the firm's intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients but also have a leading role in shaping the organization's future.
You will receive coaching to enable you to take ownership of day-to-day project management across client engagements:
• Test & Learn: Executing business testing, similar to clinical trials, and partnering to use the test results to develop a go-forward strategy. Examples of testing can cross from marketing, capital projects, merchandising, and any part of the business that impacts the customer experience.
• Consulting: Leveraging our skills, experience, and expertise to help clients improve profitability and operational effectiveness, and overall customer experience. Focus areas are primarily payments related.
• Insights & Analytics: Leveraging Mastercard data combined with data science approaches to identify consumer behavior, degree of loyalty, and spend across industries to help clients better understand their customers, and develop marketing and loyalty strategies.
We work with clients across many industries including, Financial Services, Consumer Packaged Goods, Insurance, Hospitality, and Retail (apparel, grocery, convenience).
Bring your Passion and Expertise
We recruit for and value the following core competencies:
• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
• Teamwork: Ability to work collaboratively within small teams to produce outstanding deliverables, with a will to win attitude.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem-solving, and translation of client requests into qualitative and quantitative analysis.
• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
• Communication and Presence: Excellent written and verbal communication skills in client-facing situations. For example, explaining complex analytic concepts to clients, or positioning Mastercard's services, data, and platforms as high-value solutions in sales and delivery conversations.
• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
Qualifications:
• Experience managing multiple people and tasks
• Demonstrated ability to build trust-based relationships with both junior- and senior-level client contacts
• Analytical problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
• Experience in a consulting organization as a consultant preferred
• Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s)
• Ability to multi-task in a fast-paced, deadline-driven environment
• Exposure to payments and/or banking, or merchants preferred
• Advanced Word, Excel, and PowerPoint skills required, SQL / data experience preferred
• Undergraduate or master's degree, or equivalent work experience
• Candidates must be eligible to work in the country in which they are applying for a position, as well as eligible to apply for travel visas as required by travel needs

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.