Title and Summary

Associate Analyst, Settlement Operations (NAM Shift - 3:00 pm CET - 11:00 pm CET)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary
Associate Analyst, Settlement Operations (NAM Shift - 3:00 pm CET - 11:00 pm CET)

Overview
As part of the Center of Excellence within Treasury Department, you will provide the necessary day-to-day operational support to the teams performing the treasury, settlement and reconciliation activities, including the timely and accurate processing of receivables and payables. You will get the opportunity to work closely with internal and external stakeholders. You will also have opportunities to identify and propose resolution of process gaps, escalate complex settlement issues and drive efficiencies.

The work is focused on service delivery for NAM and LAC Clients, fixed working hours 3:00 pm CET - 11:00 pm CET.

Role
• Cooperating with team to execute daily/weekly/monthly treasury, settlement, and reconciliation activities
• Develop and maintain understanding of global settlement processes
• Participate in the training of treasury, settlement, and reconciliation activities to meet cross training and BCP requirements
• Assist with the successful onboarding of new customers and processes into the team where required
• Ensure processes are executed within internal and external standards
• Assist with the identification and implementation of process improvements to increase operational efficiencies where required
• Develop and maintain effective working relationships with internal and external customers
• Act as point of escalation for internal and external settlement and reconciliation queries.
• Develop and maintain thorough understanding of Mastercard systems

All About You
• Bachelor degree in Accounting, Finance, Business, or Management Information Systems or equivalent combination of training and experience
• Demonstrated knowledge in settlement and reconciliation principles
• Experience responding to routine and complex inquiries in a complete and timely manner
• Knowledge of accounting principles, treasury operations and the payment operations industry
• Effective verbal and written communication skills
• Strong team player skills
• Willing to learn and work in a flexible fast paced environment
• Experience with Microsoft Suite, at least intermediate Excel knowledge
• Excellent communication and interpersonal skills, with the ability to establish, develop and maintain effective working relationships with internal and external customers
• Solid analytical skills
• Ability to manage multiple tasks and work effectively with cross-functional partners
• Exposure to electronic banking systems and knowledge of the card payments industry are nice to have

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.