Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Analyst, Legal Compliance
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
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Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Transaction Monitoring team is seeking an Associate Analyst to drive our customer experience strategy forward through consistent innovation and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Review transactional profiles to detect possible money laundering, review documentation and information as part of the investigation, and escalate if needed, based on red flags.
Role
• Act as the first-level reviewer in making initial investigation decisions on corresponding banking regulations.
• Manage a queue of cases, ensuring timely follow-up of requests, adherence to escalation procedures, and fulfillment of quality requirements.
• Assist other members of AML Compliance with ad hoc analysis and investigation requests.
• Review money transactions to identify money laundering, terrorist financing, and fraud.
• Identify, document, and escalate unusual activity to analysts for additional investigation for potential SAR (or related).
• Provide internal and external customer service by responding to clients and other departments.
• Perform AML duties, including preparing reports and decks as needed.
• Other duties as assigned by the manager.
All About You
• Beginner or intermediate level of AML monitoring expertise.
• Bilingual in Spanish and English, with proficiency in speaking and reading both languages.
• Intermediate understanding of complex transactional life cycles within a financial enterprise.
• Responsible and able to manage time effectively, with a set amount of work having limited turnover time for reporting purposes, in addition to ongoing quality reviews.
Ideal Candidate Attributes
• High attention to detail.
• Ability to work under minimal supervision.
• Intermediate to advanced skills in Microsoft Excel, Word, and PowerPoint.
• Strong analytical, organizational, and communication skills, with the ability to multitask and adhere to specific quality and productivity guidelines.
• Advanced research skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.