Title and Summary

Analyst, Franchise Growth & Enablement

Overview

Franchise enables business growth and value-creating interactions through a dynamic platform which provides ongoing trust and confidence in the evolving payments and data driven ecosystem. Franchise is fundamental to all Mastercard business: we enable our business by licensing our customers, registering players in the payments ecosystem, along with creating and enforcing standards that govern participation. We also manage the integrity of our ecosystem by monitoring the activity of our customers through multiple performance programs.

The Franchise Growth & Enablement team is responsible for global onboarding across the organization, strategy initiatives and numerous registration programs for ecosystem participants, the technology that drives these capabilities, and finding new ways to add value through data driven insights. A centralized client relationship management approach is important for our success.

• Are you interested in laying the groundwork and creating value for participants in the payments ecosystem?

• Are you motivated by a dynamic, changing business environment and its opportunities?

• Do you enjoy creativity and thinking outside the box to solve problems while remaining true to core values?

Role

The global Franchise Growth & Enablement team is looking for an Analyst to manage various programs focused on data gathering and relationship mapping for a wide range of ecosystem participants and accompanying strategic initiatives. To perform this role efficiently, you will:
• Engage in projects to support new participant engagement models that create transparency and structure for Mastercard and also uphold core principles to provide benefits to participants
• Interact with customers managing the Specialty Merchant Registration program to generate increased value for Mastercard customers
• Support the Prepaid Registration program leading strategic working groups and exploring program enhancements
• Assist with strategic initiatives to drive incremental value for Franchise and Mastercard
• Identify areas for process improvement and enhance customer experiences
• Create end-to-end process documentation and training guides for BAU processes
• Assist with creating presentations, tracking, and reporting metrics and trends to management
• Collaborate cross-functionally with subject matter experts

All About You

• Demonstrated ability to take initiative and accountability
• Self-driven, intellectually curious, resourceful, and analytical
• Results-oriented problem solver, with demonstrated ability to multi-task and prioritize work against timed deliverables
• Experience and ability to work independently to produce results in a team oriented environment
• Strong attention to detail and organization skills
• Strong communication (written and verbal business English) and interpersonal skills
• Demonstrated curiosity and passion to learn and work at a global financial service technology organization
• Working knowledge of MS Office products including Excel, Powerpoint, Sharepoint, Word, and Teams
• Bachelor's Degree in Business Administration or Finance strongly preferred

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.