Overview
The Strategy & Operations team supports the Internal Audit Department in the design and implementation of leading internal audit practices and tools; the development and monitoring of the annual audit plan and risk assessment process; the development and timely delivery of reports to all stakeholders; and budget and resource planning. The Operations team interacts extensively with department leadership to establish methodology and standards; monitor and report on KPIs and other matters affecting the delivery of internal audit services; and to disseminate relevant and related information to audit staff. This position will be responsible for providing day-to-day support for key operational tasks within the department.

Role
The Analyst is an important team member who supports auditors and stakeholders to understand and interpret audit methodology, navigate the audit tool (IBM OpenPages), and troubleshoot access to department tools (e.g., tableau dashboards). The Analyst must have a desire to learn, strong execution and demonstrate critical thinking and problem-solving skills.

The role consists of audit operations, such as:
• Assist in the administration of access provisioning the department systems/applications, MS Teams site, Internal Audit shared drive
• Perform inbox management duties
• Prepare scheduled and ad hoc reports including issues management reports, Audit Plan status, performance reports, and Annual Risk Assessment
• Assist with resource management and time tracking
• Support improvement initiatives
• Support quality assurance review of final audit reports prior to issuance
• Support coordination of quarterly and annual department communications meetings and the Annual Risk Assessment
• Develop and maintain team's procedures
• Draft department-wide communications

All About You

• Bachelor's degree required, with concentration in Business Management or equivalent preferred
• Professional certifications (e.g., CIA, Six Sigma, PMP, programming language certifications) are a plus
• Demonstrated initiative in building relationships with colleagues from multiple areas within a corporate environment
• Audit or operations background preferred
• General understanding of the Standards for Professional Practice of Internal Audit of the Institute of Internal Auditors, auditing procedures and techniques desirable
• Knowledge of audit tools a plus (IBM OpenPages)
• Good to have experience with using tools for data visualization (e.g., Tableau, Power BI) and automation (e.g., Alteryx) to develop business processes and reporting capabilities
• Expert in advance uses of MS Office (Excel, Access, PowerPoint)
• PowerPoint presentation design skills a must
• Highly motivated individual with ability to work both independently and in a team setting
• Excellent written and verbal communication skills and presentation skills
• Strong project management skills
• Skilled at analysis/critical thinking and detail-oriented
• Ability to handle multiple tasks and consistently meet time-sensitive deadlines

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.