Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
ACD Graphic Design Supervisor
Graphic Design Supervisor, Advisors Creative Desk
Overview
The Advisors & Consulting Services (A&CS) team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within A&CS that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within A&CS and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.
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As a Graphic Design Supervisor, you will bring a strong creative flair, thrive in a fast-paced environment, and effectively lead a team handling multiple project deliverables. You will be part of a diverse team supporting clients across the Americas in various industries, making the ability to seamlessly pivot between brands essential. A passion for exploring new tools and technologies, including GenAI to enhance efficiency and quality, is a plus-along with experience in UX/UI strategy and creative execution.
Role
• Collaborate closely with the Creative Director, Project Managers, and Operations Managers to oversee the end-to-end development and delivery of campaigns for assigned clients.
• Lead and manage a diverse team of creatives, including Art Directors and Copywriters, to elevate the quality of work and drive excellence within the team.
• Maintain quality, accuracy and consistency of content and design across all mediums to best industry practice standards and client branding guidelines by ensuring all output is checked and errors minimized.
• Overall responsibility for the production of communications material on time and to budget.
• Presentation of brand creative concepts to marketing teams, this includes - all consumer advertising for print, press, magazines, agents and all other printed comms.
• Email / banner design - ability to produce graphical design elements - Adobe Creative Cloud
• Produce creative guidelines to ensure consistency of brand and creative across all mediums.
• Optimizing graphic elements/image resizing
• Supporting Social Media efforts in particular content research and creation, monitoring and moderating follower's interactions, response creation
All About You
• Proficiency with Adobe Creative Suite i.e Photoshop, Dreamweaver, illustrator and InDesign, ideally HTM5 skills
• Strong knowledge of Figma, including the use of components to streamline workflows and enhance efficiency in deliverable creation
• Strong portfolio of design work, showing solution to business problems through effective design
• Understanding and experience in UX based email design and UI design standards
• Experience executing campaigns in social media channels (ie facebook, Instagram, Youtube, TikTok)
• Bachelor degree qualified, with post graduate qualifications in creative or digital marketing
• Proven experience leading and managing creative teams, fostering collaboration, and ensuring high-quality deliverables.
• Proficient in spoken and written English, with strong communication skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.