Resource Demand Capacity Consultant
Full-Time
Boston, MA or Springfield, MA
The Opportunity
The newly announced CFPMO is seeking an experienced project management professional to support the stand-up of the new organization and serve as the Resource Demand Capacity leader across MassMutual's Corporate Functions.
In this highly visible role, you will report to the CFPMO Head of Process Management and be accountable for owning the resource demand capacity management process and tooling for the Corporate Functions.
The Team
The CFPMO oversees the execution of initiatives across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as defines and owns project management standards across the company. The team is focused on driving and aligning critical programs and projects across our Corporate Functions, creating more visibility into this work, while enabling better prioritization, collaboration, and execution.
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We are a newer team of self-starters, who enjoy solving complex business problems with proven track records of excellence in project management and the ability to quickly structure and manage work in a dynamic, complex environment.
The Impact:
As the Corporate Function Resource Demand Capacity Lead, you will:
- Work closely with the CFPMO team, Corporate Function senior leadership, ETX, and project teams in operating and enhancing the resource demand capacity management process and tooling as well as facilitating workout sessions to solve for resource contention issues across the Corporate Function project portfolio.
- Own resource demand capacity management process for Corporate Functions, ensuring consistent and accurate tracking of resource availability and utilization.
- Facilitate contention workout sessions with Project Managers and Resource Managers and elevate prioritization decisions needed across project portfolio.
- Identify opportunities for process and tool improvement within resource capacity management and actively support enhancement initiatives.
- In collaboration with the Enterprise, partner on the development, implementation, and continuous improvement of resource management capabilities for the CFPMO
- Own requirements for resource capacity reporting and dashboards
- Own resource demand capacity process controls and testing.
Minimum Qualifications
- 8+ years of project and/or resource management experience
- Bachelor's Degree or equivalent experience and expertise
- Ability to travel between Boston, MA and Springfield, MA as needed
Ideal Qualifications
- Proven success in delivering large scale projects on time, within budget, and to scope.
- Experience in wealth management and/or insurance industry sectors
- 5+ years' experience with data analysis, data modeling, forecasting
- Knowledge of extract / transform / load
- Knowledge of data models
- Knowledge of query languages (i.e., Dax and M)
- Understanding of how to normalize data
- Experience with process improvement
- Strong problem-solving skills
- Familiarity with Clarity PPM
- Familiarity with SAP
- Project or Program Management Certification (i.e., PMP, CAPM, etc.)
- Solid understanding of pros and cons of various project and resource management frameworks
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DM2
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement (Opens in new window)
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $121,800.00-$159,800.00