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Investment Data Operations Consultant

AT MassMutual
MassMutual

Investment Data Operations Consultant

Springfield, MA

Investment Data Operations Consultant

Investment Management Data Integrity Team

Full-Time - R equires rotating coverage until 7pm

Springfield, MA or Boston,

The Opportunity

As an Investment Data Operations Consultant candidate, you will play a critical role in a fast paced, complex, and collaborative environment, where you will continue to develop your investment knowledge and technical skills. This role offers the ability to learn the overall flow of data in the investment ecosystem and offers opportunity to work with teams across the organization that utilize investment data. The nature of the work will require perseverance, accountability, attention to detail and the ability to react to everchanging business needs.

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You will apply your investment knowledge and technical skills as member of Investment Data Integrity team. You will provide essential support to the users of the Investment Data Ecosystem including, troubleshooting and resolving issues with Reference Data, monitoring and validation of Critical Data Elements and providing the reporting and investment close processes. This role offers the opportunity to partner with teams around the organization to identify and implement process and data improvements. You will understand the importance of Investment Data Quality and look for opportunities to continuously improve processes. The nature of the work will require perseverance, accountability, attention to detail and the ability to react to everchanging business needs.

The Team

The Investment Data Operations team is part of the Investment Data Integrity team reporting to the Head of Investment Data Integrity, part of the MassMutual Investment Operations team within the Investment Management division. The Investment Data Quality Team oversees the daily processing of security master, trade, positions, and transactions for all assets in MassMutual's General Investment Account (GIA) as well as partners closely with Security Operations, Investment and Tax Accounting and Enterprise Risk Management to address and resolve data related issues.

The Impact:
  • Monitoring of trade ingestion from all sources into the Investment Accounting System, resolving issues 'on the fly' or working with business partners to resolve.
  • Understanding and maintaining Security Master File details and updating as needed across all asset types.
  • Processing manual trade activity when needed and following appropriate controls.
  • Performing daily trade and security master reconciliations, identifying breaks and root cause for remediation, escalating to appropriate partners when needed.
  • Developing business acumen regarding corporate actions, paydowns and income payments and how activity flows through the system.
  • You will be involved in projects with multiple disciplines that are investment data and technology related across investment management, pricing, the Datamart, and reporting.
  • You will be expected to work independently and be a key resource for resolution of unique or complex business problems such as data issues within Eagle but also external data issues and working with vendors on resolutions.
  • Utilizing SQL, excel, and other applications, to drive continuous improvement and efficiencies beyond scope of responsibility.
  • Contribute to our successful transition to new technology solutions to automate and improve our processes.
  • Successfully manage multiple priorities, communicate and collaborate effectively with various stakeholders across organization, and deliver on your commitments.
  • Effectively collaborate with various stakeholders across the organization and build key relationships to maintain expertise in investment accounting and related financial impacts.
  • Add value to the enterprise through close collaboration and partnership with other MassMutual business units.
  • Understands how data flows through the financial systems to the accounting function, planning appropriately for changes and prioritizing and implementing enhancements.
  • Uses professional insight to identify, initiate and/or lead initiatives and continuous improvement activities that increase efficiency and add value. Leads problem solving to improve quality, reduce issues, improve team collaboration and improve customer satisfaction.
  • Demonstrates technical and leadership competencies and passion for continuous improvement.


The Minimum Qualifications
  • Bachelor's degree in finance, accounting, computer science, computer engineering or related field
  • 5+ years of experience in investment operations processes and related data workflows.
  • 5+ years of experience with SQL or SQL like languages


The Ideal Qualifications
  • Knowledge of Eagle PACE or like Data Management Tool
  • Knowledge of Eagle STAR or like Investment Accounting platform
  • Expert user of excel
  • Expert user SQL/Oracle query tools
  • MicroStrategy, or other reporting tool experience a plus
  • Ability to perform independent research and serve as a key resource for resolution of unique or complex business problems
  • Strong multi-tasking skills, ability to adapt to change and manage competing priorities
  • Strong collaboration skills and the ability to work in a team-based environment
  • Strong documentation skills
  • Strong analytical skills


What to Expect as Part of MassMutual and the Team
  • Regular meetings with the Investment Data Quality Team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


#LI-MM1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement (Opens in new window)
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $113,100.00-$148,400.00

Client-provided location(s): Springfield, MA, USA
Job ID: MassMutual-R17066
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Professional Coaching
    • Learning and Development Stipend
    • Mentor Program
    • Internship Program
    • Tuition Reimbursement
    • Access to Online Courses