About Us
MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.
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The Role
The MarketAxess team is looking for an Associate Sales Relationship Manager to support and focus on the RFQ-hub Platform, supporting clients trading in equities and derivatives. The Associate Sales Relationship Manager will be exposed to all aspects of the business from customer integration to supporting sales efforts. The ideal candidate will have a strong desire to learn a new product on a growing team.
How You'll Help Take Us There
- Manage and support client-onboarding and changes
- Collaborate with the Sales teams to understand new customer operational needs and recommend ideal onboarding setups leveraging technology nuances of the
- Back up Senior Relationship Managers on key accounts, with the goal of eventually managing own book of distinct clients
- Monitor and understand platform trading in real time
- Monitor and respond to inbound client queries in very fast-paced environment
- Manage the process of developing and distributing standardized reporting on platform analytics internally and externally
- Work with product teams to develop differentiated products
- Ad hoc duties as assigned
What We’re Looking for
- 2+ years of experience in financial services, ideally in a client facing role
- Strong understanding of equities and derivatives trading
- Prior client-onboarding experience, ideally at another FinTech firm
- Understanding of electronic trading platforms
- Ability to forge and maintain key customer, dealer and vendor relationships
- Introduce and deliver ideas for process improvement that will result in a competitive advantage for our platform
- Anticipate and analyze customer trends and risks, and craft solutions to address them
- Excellent written and verbal communication skills, demonstrating the ability to communicate succinctly and accurately to customers via chat and phone
- Bachelor's degree in finance or related field
What You Can Expect from Us
- Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.
- Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days
- Generous Parental Leave: Up to 20 weeks fully paid leave
- 401(k): Dollar-for-dollar employer match up to $17,500
- Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount
- Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more
- Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location
- Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers
- Core benefits: Highly competitive medical, dental, and vision programs
For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $90,000 USD to $115,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.
MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.
All of your information will be kept confidential according to EEO guidelines.