Wine & Experience Ambassador

Location Artisan Wine Shop - Lonsdale Quay Market

Part-Time moving to Full Time

Role Overview:

Artisan Wine Shop has embarked on an incredible journey of transformation, in the process of evolving into an extraordinary wine concept that centers around experiential moments and cultivating meaningful relationships. As we pave the way for this exciting evolution, we are seeking exceptional individuals to join our team of experience makers, as we together showcase the unparalleled beauty and uniqueness of the Okanagan Valley.

Join us on this exhilarating adventure and become an integral part of our vision. Together, we will create immersive experiences that transcend the ordinary, unveiling the wonders and stories behind every bottle of wine. With passion, creativity, and a deep appreciation for the art of winemaking, we will captivate the hearts and palates of our customers, leaving a lasting imprint on their wine journey.

• Through your efforts, our wine club will become a thriving community, where wine enthusiasts gather to explore, learn, and celebrate together.
• Help drive the planning, execution, and success tracking of exciting seasonal events and captivating in-store promotions that will leave a lasting positive impression on our customers.
• Lead by example and aid in fostering a collaborative environment within our retail sales team, empowering them to surpass sales budget expectations and achieve extraordinary results together.
• Set your sights high and aim to not only achieve but exceed daily, weekly, and monthly team sales targets for our esteemed Company Brand Wines, showcasing your unwavering commitment to excellence.
• Play a vital role in helping us surpass all retail Key Performance Indicators (KPIs), going above and beyond to increase footfall and create an exceptional customer experience that keeps them coming back for more.
• Be a passionate ambassador for our company's wines and wine accessories, utilizing your knowledge and expertise to educate and inspire consumers, ensuring they feel enlightened and excited about our offerings.

• Embrace the opportunity to play an integral role in the seamless day-to-day operation of our boutique, where your dedication and passion for excellence will shine through in every task you undertake.
• Take pride in curating an exceptional shopping experience for our customers by actively engaging in proper storage and artful merchandising of our stock, ensuring that every product is showcased with care and precision.

• Experience in Hospitality, Events and Leadership an asset.
• Strong Retail and/or customer service background. F&B knowledge preferred.
• Demonstrated self-drive and the ability to work independently.
• Strongly motivated with ability to achieve sales targets.
• Passionate in providing exceptional customer service.
• Flexible hours and able to work on holidays and weekends.
• Able to Multitask and work efficiently.
• Formal Wine Knowledge training an asset but not required.

• Works with a strong sense of urgency.
• Does not need all information to navigate effectively.
• Able to succeed in a changing environment.
• Humble yet confident, able to put the growth of the company/team/brands first.
• Able to course correct.
• Listens and is open to feedback.
• Demonstrates agility within a dynamic environment.
• Demonstrates a hands-on attitude and an attention to detail.
• Demonstrates a willingness to pitch in wherever needed.
• Authentic, respectful-diplomatic-thoughtful.
• Works with the best intentions.

• Open availability is required.
• Ability to lift and carry up to 50lbs.
• Standing for the duration of your shift

• Embrace the exciting opportunity to contribute your unique talents and make a profound impact on the growth of our rapidly expanding and purpose-driven business. Your passion and dedication will shape our journey and help us reach new heights of success together.
• We value your skills and commitment, and we believe in providing a competitive wage, along with enticing bonuses, to recognize and reward your exceptional contributions. Your hard work will be celebrated and directly contribute to your personal and professional growth.
• Immerse yourself in a world of wine knowledge with our extensive training program. We are dedicated to equipping you with the expertise and insights needed to excel in the wine industry. From vineyard stories to flavor profiles, you will develop a deep understanding and appreciation for the artistry of winemaking.
• This is not just a job; it is an opportunity to build a fulfilling career within the Canadian wine industry. As part of our team, you will have the chance to grow both personally and professionally, tapping into your potential and expanding your horizons. We believe in nurturing talent and providing the support needed for you to flourish and reach your aspirations.
• Join us on this inspiring journey, where your contributions will be valued, your growth will be nurtured, and your passion for the Canadian wine industry will be ignited. Together, let's shape the future of our business and create a legacy of excellence that will endure for years to come.