Technical Support / Phone Sales/Customer Service
Immediate need for detail-oriented and tech-savvy individual that has mechanical and customer service skills. Will need to use a multimeter know how to read schematics. 1st shift - Monday through Friday in the Sauk Valley area. Pay rate based on experience.
Duties will include providing customer service via phone by
assisting customers with both sales and technical support by identifying parts, resolving technical issues, processing orders, and managing office inventory.
Required Qualifications:
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- Ability to read and interpret multimeters and electrical schematics.
- Basic understanding of mechanical and electrical components.
- Proficiency with computers, including data entry and email communication.
- Strong customer service skills with the ability to remain calm, empathetic, and solution-focused during stressful situations.
- Problem-solving skills, with a willingness to learn new things and adapt to evolving challenges.
- Attention to detail when entering orders and updating product information in the M1 system.
Preferred Traits:
- Tech-savvy with the ability to navigate various computer systems throughout the day.
- Experience with stock management, restocking, and office inventory control.
- A collaborative, positive attitude with a desire to support customers and team members alike.
Why should you choose Manpower?
- Free training to upgrade your skills, including a free college tuition program
- Medical, dental, vision, 401k
- Weekly pay with direct deposit
- 24/7 Manpower customer care support
- Dedicated Career Partner to help you achieve your career goals
- Voted #1 best places to work by Glassdoor 2021
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.