The role leads the efforts in conjunction with the National Accounts team and through the field execution of the Project Support Reps to drive the full-service experience of strategic accounts to achieve sales goals, while proactively anticipating trends in the customer growth and satisfaction. The Senior Manager Project Support will focus on leading a group of Project Support Reps. Collaboration with business partners, such as National Account Managers, Sales leadership (Divisional Sales Mangers and Regional Sales Managers), Operations leadership (branches), Field Sales (Outside Sales Reps), Credit, Marketing, and Purchasing/Merchandising is critical to the success of the Senior Manager Project Support.
This role is accountable for ensuring execution of strategic plans relative to Project Support to help facilitate the Organization's initiative to achieve customer growth, through maintaining and expanding relationships for their assigned team of Project Support Reps. Leveraging this framework, this role works with key stakeholders to identify solutions to support customer growth and satisfaction.
Want more jobs like this?
Get jobs in Laurel, MD delivered to your inbox every week.
The Senior Manager Project Support accomplishes these responsibilities through the effective management and development of an assigned team of Project Support Reps. This team executes across multiple cross functional work teams to deliver the strategic and functional initiatives on time and meet expected financial and operation benefits defined by the strategy.
• Leads a team of direct reports, completing all the people management activities associated with leadership of highly functioning team, including responsibility of recruiting, hiring, development and performance of team members.
• Oversees the relationship management of Project Support clients to ensure customer satisfaction is met by the execution of their team of assigned Project Support Reps.
• Responsible for ensuring their assigned teams are executing accordingly to establish existing customer loyalty, as well as aggressively pursing Project Support opportunities through new customers.
• Analyzes the return on each customer to understand their needs and determine growth opportunities through new solutions in partnership with both Lowe's and Lowe's Pro Supply organizations.
• Partners with National Account Mangers to ensure Lowe's compliance resources are leveraged to mitigate risk in development and execution of contractual agreements and/or local/state/national Pro Customers
Pay Range: $95,500.00 - $159,200.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $95,500.00 - $159,200.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.