Please note, the ideal candidate for this role will need to be located in a commutable distance from our corporate office in Mooresville, NC or be open to relocation, as eligible.
Your Impact
The principle role of the Online Operations Analyst is to analyze and execute promotional and other content change requests across Lowe's digital channels inclusive of desktop, mobile web and mobile apps. The Online Operations Analyst works closely with Online Merchandising, Marketing, UX, Producers, and IT teams to ensure online content changes, campaigns and promotions are delivered accurately and on time.
What you will do
• Build and leverage solid working relationships with business stakeholders to ensure execution strategy is aligned across all channels and deadlines are met.
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• Effectively manage multiple projects at once.
• Work in Lowe's Content Management Systems to configure content for production on Lowes.com digital marketing channels.
• Understand value, complexity, and timelines to make decisions about priorities.
• Support and maintain the Lowe's brand.
• Communicates and presents information to make recommendations, drive projects forward, or share results.
• Responsible for testing all Lowes.com content and LFP.com content with a general understanding of system functionality outside of Daily Production processes.
• Responsible for administrating the framework, deployment, and personalization of site pages as well as other content and promotional tasks that are operational by nature.
• Responsible for providing process improvement recommendations to reduce error and improve process efficiency.
• Executes work to build out experiences that support enterprise or high visibility initiatives (e.g., executing and validating store hours).
• Responsible for learning and adhering to the new processes and incorporating them into day-to-day line of work. Also responsible for actively participating in trainings and asking questions when there is a lack of clarity to ensure the overall process impact is discovered.
Required Qualifications:
- Bachelor's Degree eCommerce, Retail, Business, or related field
- 2 years' experience in an ecommerce or retail environment
- Experience working with cross-functional peers, vendors and multiple stakeholder groups
Preferred Qualifications:
- 2 years ecommerce or relevant experience with solid understanding of digital creative elements, advertising, marketing, brand positioning and business development
- Experience working in with Management Center, Endeca, Adobe CQ, Adobe Test and Target and other Lowe's systems
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $58,100.00 - $96,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.