Your Impact
The Pro Appliances Initiatives Manager represents the Appliances organization across the total company as the Pro Appliance expert responsible for a key segment of our $1.5 billion PRO appliance category. This role manages large scale and small scale programs to drive engagement with the Pro customer, builds out tactical Pro growth program elements and timelines and then leverages cross functional partners, vendor partners, store operators, Pro Services and other key partners to execute on those plans.
Additional activities including the development, organization and implementation of Pro Appliances processes, sales and service tactics, identifying potential market opportunities, developing new relationships with key stakeholders and monitoring customer and competitor activity and industry trends. Solid foundation of the appliance business, the Pro customer, internal key stakeholders and how to get work done through others, as well as understanding basic financial metrics will be important in this role.
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Activities include managing pro appliance penetration across specific appliance categories, developing plans to deliver on 3-year growth goals, developing and maintaining effective relationships with internal partners; preparing sales and marketing plans and monitoring their sales performance. Working with key stakeholders and suppliers on the execution on the Pro appliances initiatives.
This position will report into the Divisional Merchandising Manager of Appliances.
What You Will Do
- • Manages cross-functional teams across the enterprise-Pro services, merchandising, training, process management, data analytics, marketing, supply chain, operations and Learning & Development to create process documentation, growth plans and program tactics then executes across the chain and within MSH branches.
• Drives execution of pro appliances sales strategy to maximize store buy-in and ensure sales targets are
met.
• Maintain a complete understanding of the Pro appliances business and the competitive landscape.
• Leads and influences cross-functionally to drive improvements to existing pro appliance programs; influences new pro appliance programs and initiatives in concert with the Divisional Merchandising Manager including integration program elements, Pro appliances delivery model and fulfilment program elements and marketing campaigns.
• Helps develop processes, tactical program elements and project timelines that support the overall Pro appliances strategy.
• Manages reporting and analytical insights to make recommendations on what's working and what's not across the Pro appliance business and factors into recommendations and pivots within the business to ensure KPIs are being met.
• Communicates with key suppliers while helping build out the pro appliance strategy; at times, may require direct customer engagement in concert with Pro Services and Divisional Merchandising Manager.
• Effectively communicates with store operations leadership at Store, Market, Regional and Corporate levels
to drive collaboration and support for Pro appliances.
• Serves as the ambassador for Pro appliances to the entire enterprise.
• Supports a feedback loop through which store leadership communicates to the corporate office to ensure
alignment on pro-appliances strategy.
• Works alongside front line associates and customers during field travel to stay current on trends, input &
feedback, and support store execution.
• Interprets data analysis and feedback to drive program improvements, innovation and change.
• Manages for regularly monitoring program performance, to identify trends and propose actions to address
(negative or positive).
• Manages and maintains close relationships with the Appliances Divisional merchandising team and key Pro
vendors as well as manages assigned vendors to ensure alignment and execution across the total appliance
division.
Minimum Qualifications
- Bachelor's Degree
• Bachelor's Degree in Business, Finance, Merchandising, Marketing, Project Management or related Field
OR Experience related to Pro programs in lieu of a Bachelor's degree.
• 2-4 years of relevant Appliances, Pro or Project Management experience.
• 2+ years of Retail or Vendor management experience required.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. EEO Statement Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.