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Marketing Customer Insights Sr Analyst

AT Lowe's Home Improvement
Lowe's Home Improvement

Marketing Customer Insights Sr Analyst

Huntersville, NC

Your Impact

The Customer Insights Senior Analyst will own customer insights projects for a specific business area(s) such as Customer Experience Design, Digital, Pro, or Store Operations.

What You Will Do

  • Develop a thorough understanding of share data sources and expertise in leveraging share reporting tools.
  • Build expertise and serve as a subject matter expert in share analytics, knowing which analytical approach or source to use with limited guidance.
  • Proactively mine share data and highlight business opportunities through story telling.
  • Partner with suppliers to provide and evolve ongoing and ad hoc share data reporting based on business needs.
  • Present out recommendations to a variety of leaders across the organization.
  • Validate data integrity and quality of all inputs.

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Required Experience

  • Bachelor's Degree in Business, Marketing, Finance, Economics, or related field
  • 3-5 years of market research experience
  • Proven ability to integrate multiple data points to bring powerful insights to the business
  • Experience with Microsoft Office Tools (e.g., Word, PowerPoint, Excel)

Preferred Experience

  • Experience leveraging market share data in a retail or manufacturer environment
  • Master's Degree in a related field
  • Concentration in relevant area (Market Research, Statistics)
  • Experience working in a retail environment

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $70,400.00 - $117,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Client-provided location(s): Mooresville, NC, USA
Job ID: Lowes-JR-01829914
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • 401(K)
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Lunch and Learns
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program