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Lead Product Manager - Digital Experience

AT Lowe's Home Improvement
Lowe's Home Improvement

Lead Product Manager - Digital Experience

Charlotte, NC

Your impact:
In this position, you will play a pivotal role in developing and delivering user-friendly digital product solutions designed to enhance customers' outdoor living experiences. Your work will empower users to transform their outdoor spaces into personalized retreats, incorporating features that allow them to design, plan, and visualize their projects with ease. Additionally, you will provide innovative tools to help customers proactively maintain their outdoor equipment, ensuring it remains in optimal condition throughout the changing seasons. By leveraging cutting-edge technology and a deep understanding of user needs, you will create solutions that promote efficient and effective seasonal care, ultimately enriching the way customers interact with their outdoor environments.

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Work with a Winning Team:
As part of a Fortune 50 company and retail leader, your work can change an entire industry. Our CEO is a forward-thinker when it comes to tech, and with one of Forbes Top 50 CIOs leading the charge, you can come to work knowing you'll have access to the data, tools, and support that few other companies can offer. We also know what it takes to create an inclusive culture that supports you. Our teams are structured around the engineer, giving you the support you need to do your best work. Since we've been in business for over 100 years, we've built an excellent track record of growth and success. There's peace of mind knowing you have the stability and resources you need to focus on solving tough challenges. And as you solve these challenges, know you'll be surrounded by supportive associates with curious minds who listen to you, respect you, and recognize your hard work.

Innovate in Charlotte
This position is based at our on-site at Lowe's Charlotte NC. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.

What you will do:

  • Drive digital strategy with a strong focus on customer journey and digital experience across e-commerce platforms, connecting various platforms to enhance customer experience.
  • Manage product lifecycle, define product initiatives, and build cross-functional roadmaps, driving OKRs and ensuring continuous improvement in product development and team culture.
  • Work closely with Lead UX, Lead Engineer, and other verticals to build strategy and execute product plans. Lead cross-functional execution and delivery of products, driving innovation and user adoption.
  • Possess strong experience in testing, maintenance, execution, and working closely with engineering teams. Define objectives and key metrics, leveraging data to track product health and business impact.
  • Stay up to date with macro and micro technology trends, drive innovation, and evaluate industry trends to set product plans and priorities.

Required Qualifications:

  • 7 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation or product marketing
  • 5 years of experience in product and/or experience management
  • Experience in an agile software environment with proficiency in product marketing and strong writing ability
  • Experience working cross-functionally in a large organization with senior leadership
  • Experience translating data into quantifiable actions/deliverables
  • Bachelor's degree in business, marketing, engineering, communications, or related field (or equivalent work experience in lieu of degree)

Preferred Qualifications:

  • Product Vision and Strategy: Align product vision with business strategy and market trends. Manage the product lifecycle in collaboration with engineering, from ideation to development to launch. Use a data-driven, analytical, and customer-centric approach, leveraging Adobe Analytics.
  • Cross-Functional Guidance: Provide guidance and direction to cross-functional resources.
  • Hold a CSPO certification and/or a Master's degree in business administration or a similar advanced degree.

About Lowe's:

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $111,600.00 - $212,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Client-provided location(s): Charlotte, NC, USA
Job ID: Lowes-JR-02007294
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • 401(K)
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Lunch and Learns
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program