Your Impact
The Director, Store Planning position is responsible for overseeing the strategic planning, design and implementation of store plans and layouts for all Lowe's stores. This role will support new store efforts as well as remerchandising projects within existing stores. This role will create strategies that define the physical experience and enhance the in-store experience for Lowe's customers. You'll be responsible for ensuring that we are managing and providing results that support consistency in customer experience while simultaneously maximizing space productivity and sales. As a leader of the team, you will also be responsible for coaching and developing talent and managing workflow processes that enable your team to have the resources, tools and information needed to accomplish store plan creation.
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What you will do
- Develop and execute strategy for the design, approval, coordination, and implementation for all store planning projects. Projects may include new stores, remodels, merchandising resets needing racking updates, operations projects needing stockroom and checkout updates, special projects, quality assurances checks, and/or prototype updates.
- Monitor and validate the quality of work performed by the store planning team to ensure the design and execution of new stores, remodels and merchandising resets are aligned to the overarching merchandising strategies.
- Establish robust standards and review processes to validate the quality and alignment of all design and documentation of Feasibility, Schematic, and Design Development documents for sales and non-sales areas for all projects to ensure it aligns with organizational goals and drives sales in stores
- Partner with the Merchandising Leaders to include core merchandising, store merchandising and key cross functional partners (store operations, technology, finance) to design a data driven methodology for division space allocation to drive total box space productivity for new stores and remodels.
- Lead and empower team leaders to take ownership of their projects by effectively implementing business strategies, financial space allocation, and design thinking. Foster a culture of accountability and innovation, ensuring they apply these principles and inspire their teams to do the same. Additionally, establish metrics and validation processes to assess the effectiveness of their strategies, providing guidance and feedback to ensure alignment with organizational objectives and driving impactful results.
- Responsible for cross-functional collaboration by establishing and nurturing strong relationships with Senior leaders in engineering, construction, concept design, visual floor planning, and other Store Merchandising areas. Facilitate alignment and synergy throughout the development and implementation of projects, ensuring that diverse perspectives are integrated to enhance project outcomes and drive organizational success.
- Drive a culture of operational excellence within your team with a goal to deliver high quality and timely outcomes.
- Drive the overall talent management strategy, overseeing the hiring, training, and development of leaders within the team. Empower them to cultivate a high-performing workforce by providing meaningful development opportunities that align with both individual aspirations and organizational goals, fostering a culture of continuous learning and growth.
- Cultivate and strengthen global partnerships to establish a cohesive and integrated execution model. Work with Senior global leaders to ensure teams are working together towards one vision. Champion a culture that fosters seamless knowledge exchange and collaboration across teams and regions, ensuring alignment with organizational objectives and driving innovation throughout the store planning process.
- Communicate and present updates to ELT on new store and remerchandising planning efforts.
- Lead initiatives to shape the future of technology in store planning, partnering with IT to develop tools that integrate 3D thinking and automation into workflows.
- This position manages/supervises people
Required Qualifications:
- Bachelor's Degree and 10+ Years retail merchandising, store planning or relevant experience
- 8-10 Years Experience in design, store operations and/or merchandising role
- 8-10 Years Experience either selling to or working a mass grocery or home improvement business environment
- 5-7 Years Leading teams
- 3-5 Years Experience working closely with senior leadership
- Experience working in a company with revenues in excess of $100 million
Preferred Qualifications:
- Master's Degree Business, Merchandising, or related field
- Big box home improvement experience
- Experience managing a P&L
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.