We are seeking a highly skilled Analyst to join our analytics team that supports Store Operations & Technology team, focusing on leveraging data to optimize our Stores and Omni-channel retail operations. This role is critical to ensuring success for our Stores Operations and Store Tech partners - as Lowe's is in the middle of massive technology upgrades across its entire ecosystem.
In this role, you will partner closely with business stakeholders to create and enhance BI dashboards, conduct ad-hoc data pulls, perform root cause analyses, and deliver rapid, actionable insights. The ideal candidate brings a good understanding of the retail industry-including store operations and omni-channel ecosystems-and is proficient in SQL and Visualization tools
Want more jobs like this?
Get jobs in Charlotte, NC delivered to your inbox every week.
Key Responsibilities:
§ Design, development, and maintenance of BI dashboards - Products and Ad-hoc standalone dashboards - to provide critical KPIs and performance metrics for store operations and omni-channel initiatives.
§ Leverage disparate data sources and external datasets along with solid domain knowledge to address business needs and drive optimization opportunities.
§ Ensure data visualizations are accurate, user-friendly, and tailored for various audiences-ranging from frontline store teams to C-level executives.
§ Provide ongoing governance for dashboard standards, data definitions, and performance metrics to maintain consistency and clarity.
§ Conduct ad-hoc data pulls to support initiatives such as promotions, inventory management, and customer behavior analysis.
§ Deliver rapid insights on short timelines when urgent business questions arise, using advanced analytical methods in SQL, Python, or R.
§ Summarize complex analyses into clear and concise presentations or reports for senior leadership decision-making.
§ Investigate operational performance issues, supply chain disruptions, or customer experience pain points using analytical models and statistical techniques.
§ Develop recommendations to address root causes, collaborating with cross-functional teams (e.g., Store Operations, Marketing, Supply Chain, IT, Digital) for implementation.
§ Communicate analytical findings effectively to non-technical audiences, translating complex data into clear business narratives and actionable recommendations.
§ Proactively collaborate with technology teams to define data requirements, improve data quality, and refine data collection processes
Required Qualifications
- Bachelor's degree in Business, Economics, Engineering, Statistics, Data or Information Sciences, or related field (or equivalent work experience in a related field)
- 1 years of Related experience (fewer years may be accepted with a Masters or Doctorate degree)
- Experience using tools such as SQL, Power BI, Tableau, and Looker. Must have experience/exposure with one BI tool.
Preferred Skills/Education
- Prior experience in home improvement retail analytics or a related field.
- A strong understanding of the retail operations environment and the ability to tailor insights to drive operational success.
- This comprehensive role is pivotal for our ongoing transformation, ensuring that our technology initiatives and business strategies are driven by reliable data and deep analytical insights. The Analyst will be a key contributor to our mission of optimizing store operations and technology processes during a critical phase of technological evolution.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $61,300.00 - $116,500.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.