Guest Experience Representative

You'll be a great fit if can perform the following:

• Greet guests attending events presented by Lincoln Center.
• Ensure all guests comply with current health and safety protocols, upon entry, during events and exit.
• Exemplify excellent customer care characteristics in all interactions with patrons, guests, and fellow co-workers.
• Provide accurate information about an event or venue upon request, including directions, program or constituent organizations.
• Work with Security to maintain access control to performance areas and assist guests at all Security check points.
• Distribute event materials to guests as needed.
• Notify management and/or Security of any emergency situations immediately as they occur.

You'll Be a great fit if you have the following:

• Proven customer service experience.
• Strong interpersonal and communication skills.
• Ability to multi-task and problem solve in a fast-paced environment.
• Flexible availability is a must, including being able to work during matinee, evening, and weekend performances numerous times a week
• Ability to stand for varying periods of time; such requirements to be performed either with or without reasonable accommodation.

Required Availability:

Candidates must be available for the following key dates/times to be considered. Please note everything listed below occurs in-person at Lincoln Center.

Interview Day: April 29th between 10a-6p

Training: June 3rd from 12p-5p

Summer for the City Team Meeting: Either June 9th from 5p-8p or June 10thfrom 12p-3p (please note candidates do not need to be available for both June 9th and 10th)

SUBMISSION PROCEDURE

Cover letters, outlining your interest in Lincoln Center, are required for applications to be considered complete. Submissions without cover letters will not be reviewed.

Internal candidates should submit an application via the employee portal.

What is Lincoln Center for the Performing Arts?

Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City. We believe the arts play an important role in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.

We are:

1. The manager of the 16-acre Lincoln Center campus

-We are one of eleven amazing resident arts organizations

2. A leading Arts Presenter.

-We curate numerous programs and performances, showcasing music, dance, and more

3. An Education Hub.

-We have reached 20 million students, educators, principals, and community members

Who are our people?

LCPA is a team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.

Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."

We welcome applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.

What's the news?

Recent and Upcoming Programming

• Sensory-Friendly 'Big Umbrella Festival' Returns To Lincoln Center
• Tony Winner Shaina Taub to Perform at Lincoln Center in American Songbook
• De La Soul playing "choose-what-you-pay" show at Lincoln Center
• Lincoln Center to Present Groundbreaking Acts at globalFEST 2025

Campus Happenings

• Lincoln Center Taps Education Leader as Next President
• Clint Ramos Named as Lincoln Center's Artist-in-Residence
• The ‘Converse Conductor' Fighting Elitism in Classical Music
• For Lincoln Center's West Side, A New Story

Legacies of San Juan Hill

• Before Lincoln Center, San Juan Hill Was a Vibrant Black Community
• Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
• Lincoln Center lanza plataforma para rescatar la cultura de un barrio negro
• ‘San Juan Hill: Manhattan's Lost Neighborhood' Premiering at Lincoln Center

Who is our President and CEO?

Dr. Mariko Silver

Join us!

It is the policy of Lincoln Center for the Performing Arts, Inc., to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

If you require reasonable accommodation in locating open positions, completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Abigail Worsnip at (212) 875-5324.